Intake Social Caseworker Supervisor (Emphasis on Youth in Conflict Assessments)
About The Position
The Child Welfare Services division of Denver Human Services is seeking a Social Caseworker Supervisor with an emphasis on Youth in Conflict assessments to directly manage Social Case Workers in our Intake Section. This section is primarily responsible for assessing new allegations of abuse/neglect of children ages 0-18, as well as concerns regarding youth in conflict and/or need for services and placement. The Intake Section is a fast-paced and demanding environment. The Intake Social Case Worker Supervisor will coach, lead, and mentor staff, and will have responsibility for the development, planning, and assignment of cases. The successful candidate will demonstrate exemplary leadership, flexibility, and experience empowering staff and managing a diverse workforce. This role requires prioritizing the best interests of the child while showing a thorough understanding and dedication to the highest standards of practice. The selected supervisor will empower staff by sharing power and authority, encouraging leadership development, celebrating team wins, and recognizing excellent behavior.
Requirements
- Bachelor's Degree from a higher education institution with coursework related to the job responsibilities of child welfare or adult protective services social caseworker. Coursework examples can include and are not limited to, the development of human behavior, child development, family intervention techniques, diagnostic measures, social work, sociology, psychology, psychiatry, gerontology, nursing, special education, guidance and counseling, criminal justice, or other human behavioral sciences or therapeutic techniques.
- Requirements as set forth in Colorado Department of Human Services Volume 7 and/or Volume 30 regulations.
- Requires a valid Driver’s License at the time of application.
- Requires certification as a social case worker supervisor in Child Welfare or Adult Protective Services in accordance with CDHS regulations.
Nice To Haves
- Intake experience preferred
- Experience with Differential Response and Partnering for Safety
- Supervisory experience
- Experience leading, supervising, and/or coordinating staff
Responsibilities
- Plans, assigns, and reviews the activities of social case workers performing case management functions and recommends changes in practices and procedures to increase operating efficiency and expedite workflow.
- Participates in the development of long-range and short-term plans and goals for the assigned area, establishes and/or monitors current methods and policies, and keeps management-level personnel abreast of trends and issues in the field and in the department.
- Screens assessments initially to determine level of risk to individuals/families and eligibility for services/programs, assigns assessments, meets with social case workers to discuss status of assessments, problems encountered, basis for actions, and alternative solutions, reviews and discusses progress of assessments and worker's reports, and provides technical guidance and direction in unusual and non-standard situations.
- Trains social case workers in social work techniques and methodologies, orients workers with appropriate laws, policies, regulations, and procedures, and ensures that work conforms to standards, regulations, and laws of state and federal agencies.
- Builds and maintains effective relationships with public and private community-based services providers and professional and community groups in order to exchange information, resolve concerns/complaints, and develop and maximize available resources.
- Ensures that staff prepares comprehensive records, reports, and documentation that complies with state and federal standards and requirements. Prepares, supports, and coaches staff who testifies in court proceedings and provide expert testimony.
- Develops or modifies work plans, methods, and procedures and determines work priorities. Assigns and distributes work, reviews work for accuracy and completeness, and returns assignments with recommendations for proper completion.
- Develops the performance enhancement plan, documents performance, provides performance feedback, and formally evaluates the work of employees.
- Responds to formal and informal employee grievances and prepares written responses. Documents causes for disciplinary action and initiates letters of reprimand and formal recommendations for disciplinary action.
- Performs other related duties as assigned.
Benefits
- Competitive pay
- Great benefits
- A guaranteed life-long monthly pension, once vested after 5 years of service
- 457B Retirement Plan
- 132 hours of PTO earned within first year
- 12 paid holidays
- 1 personal holiday
- 1 Wellness day
- 1 volunteer day per year
- Competitive medical, dental and vision plans effective within 1 month of start date
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What This Job Offers
Job Type
Full-time
Career Level
Manager
