Intake & Scheduling Coordinator
About The Position
Intake & Scheduling Coordinator AccordCare and our family of brands is a premier Medicare Home Health Agency and in-home personal care company providing services to people of all ages and levels of need. A better quality of care comes from exceptional caregivers and AccordCare only hires the best! AccordCare is an employee-friendly company. We focus on our employees to ensure they have a healthy work and life balance. Our employees become our family, and through excellent training and support, they are ready to serve our clients with a fresh perspective on successful aging. Join our mission to connect compassionate clinicians and caregivers with those who need them most. Overview The Intake & Scheduling plays a central role in coordinating the referral-to-admission process for home health patients. This position ensures physician orders, agency policies, and regulatory standards are met while facilitating a smooth transition into care. The role combines administrative precision with patient-centered communication to support agency growth and operational excellence.
Requirements
- Experience in a healthcare setting, preferably in home health or intake coordination.
- Strong communication and customer service skills.
- Proficiency in database management and inquiry systems.
- Ability to work collaboratively in a fast-paced environment.
- This role requires a screening through the Care Provider Background Screening Clearinghouse.
Nice To Haves
- Associate degree in a related field preferred.
Responsibilities
- Coordinate the timely conversion of referrals to admissions, addressing barriers through collaboration with clinical, marketing, and operational teams.
- Serve as the primary communication link among patients, families, physicians, and agency staff to ensure continuity of care.
- Schedule staff for patient evaluations, consent, and admissions
- Review referrals for appropriate home health orders and verify coverage from payer sources.
- Participate in interdisciplinary team meetings, in-service training, and quality improvement activities.
- Monitor field staff productivity and communicate exceptions to leadership
- Ensure adherence to agency policies, accreditation standards, and federal and state regulations.
- Support payroll accuracy by verifying timecards and visit documentation
- Protect patient confidentiality and uphold patient rights in all interactions.
- Prepare and submit timely reports on admissions, census, and other critical metrics.
- Support onboarding and mentoring of new staff as needed.
- Represent the agency positively in the community and maintain strong referral relationships.
Benefits
- We offer a supportive environment where your expertise has a direct impact on patient outcomes and organizational success.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
