Intake RN- Full Time

Summit BHC•Leland, NC

1d•Onsite

About The Position

The Intake RN performs daily patient intake and admissions operations, which may include screening, financial counseling, insurance verification, and assessment at or outside the facility, depending on patient or hospital needs. The role screens and assesses admissions for clinical and medical appropriateness and communicates findings to a physician, who determines admission and level of care. The Intake RN works with business office, nursing, and clinical staff and external parties to support timely admissions, and responds to admissions inquiries. The position facilitates admissions and assessments, coordinates with facility medical and psychiatric staff, gathers and documents medical information, verifies insurance benefits, supports pre-certification, reviews medical necessity, and coordinates recommendations and transfers between levels of care. The RN may also administer and monitor medications in accordance with physician orders and facility protocols, assist on the patient unit, and provide coverage for call center duties during high-volume periods.

Requirements

Graduation from an accredited school of nursing.
Valid current RN license from the state or a compact state, where applicable.
CPR and de-escalation and restraint certification; training is available upon hire and offered by the facility.
Experience in clinical interviewing, patient assessment, referral, treatment planning, and communicating with external review organizations or comparable entities.
Experience with managed care pre-certification, level-of-care assessments, and utilization.
Outstanding interpersonal, interviewing, and assessment skills.
Skill in telephone etiquette and paging procedures.

Nice To Haves

BSN.
One or more years of experience in mental health or substance use disorder admissions.
First aid, if required by state or facility requirements.

Responsibilities

Facilitate admissions and assessments for incoming patients, including initial evaluation and integrated assessment documentation.
Collaborate with medical and psychiatric staff on recommendations and admissions, and communicate projected admissions to designated internal representatives.
Provide call center coverage, including answering phones, processing admission requests, reviewing and accepting patients, verifying insurance, and assisting with insurance pre-certifications.
Gather external medical admission documentation and secure initial treatment and admission pre-authorization.
Review patient charts for medical necessity and staff referrals and assessments with physicians to obtain orders, recommendations, and DSM-V diagnoses when appropriate.
Communicate treatment recommendations and coordinate with other treatment teams.
As needed, administer medications in accordance with physician orders and applicable hospital and licensing protocols; educate patients about side effects, assess understanding and effectiveness, monitor compliance and lab results, and adjust medications under psychiatrist supervision as needed.
As needed, maintain accountability for medication administration, recording, control, and security, including narcotics; complete Adverse Drug Reaction forms when necessary.
Advocate for the lowest level of care consistent with patient needs and coordinate admissions and transfers between facility levels of care.
Complete thorough and accurate patient documentation and facilitate service requests, assessment, referral, level-of-care designation, admission, and follow-up.
Respond to facility inquiries within facility policy timeframes.
Perform insurance benefit verifications and share gathered information with patients, families, and appropriate facility staff.
Provide ongoing assessment of patient status during the admissions process.
Perform other assigned duties, including assisting on the patient unit.