Intake Paralegal Specialist - San Antonio

Thompson Law Injury Lawyers • San Antonio, TX

1d • Hybrid

About The Position

This is a fast-paced team environment that is committed to delivering excellent work and enjoying what we do. The position entails answering incoming calls and interacting with potential new clients over the phone and in person in a caring manner. This involves responding to calls efficiently and accurately, addressing concerns, notifying paralegals and investigators, providing excellent customer service, and performing other administrative duties.

Requirements

• Bilingual in English and Spanish
• 1-3+ years working in a Law firm.
• 1+ years as an Intake Paralegal (Personal Injury Law highly preferred)
• Willingness and ability to interact with clients, adjusters, and other lawyers/paralegals over the phone and in person.
• Proficient in computer and administrative skills.
• Organization and attention to detail are necessary.

Responsibilities

• Answering incoming calls and interacting with potential new clients over the phone and in person in a caring manner.
• Responding to calls efficiently and accurately.
• Addressing concerns.
• Notifying paralegals and investigators.
• Providing excellent customer service.
• Performing other administrative duties.

Benefits

• Competitive Hourly/Salary
• Excellent Bonus structure
• Partial Work From Home (WFH) flexibility following the initial training and onboarding period
• 100% health insurance coverage (FREE MEDICAL INSURANCE)
• Free life insurance coverage
• Dental/Vision
• FSA/HSA
• PTO
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed