Intake Medical Assistant (part-time)

Vanguard Skin Specialists•Colorado Springs, CO
•Hybrid

About The Position

Join one of the Gazette’s Best Workplaces six years in a row and one of the top 150 workplaces in Colorado by the Denver Post for the last five years. Vanguard Skin Specialists is a dermatology and plastic surgery practice serving communities in southern Colorado. Our mission is to make a positive impact on our patients, our community, and our world. This mission drives everything we do from opening offices in underserved areas to sponsoring humanitarian projects to volunteering locally and abroad, and we believe delivering exceptional medical care requires investing in an extraordinary team and work environment. We are seeking an Intake Medical Assistant (MA) who shares this motivation and will help create an exceptional patient experience. We are a multi-provider medical practice with a set of operating principle that guide us -- excellence in patient care, one-team mentality, making a positive impact in this world. We believe we are the best at what we do. We are fanatical about providing the best patient care without compromise. Our teams, come in early and stay late to ensure patient concerns are addressed and our schedule is fully optimized for our patients and providers. We take care of our patients the way we would want our children, parents, and grandparents cared for. We work long, challenging days to make this happen. We expect you to help us sustain this level of excellent care. We run a remarkably efficient and busy clinic. You will need to juggle many tasks while maintaining efficiency and ensuring all the small details are accounted for. Super human organization and attention to detail is a must. We operate as one team. Our patients and your team members will count on you to be here, every single day, on time. If you have ever worked in a team environment, you understand how important that dedication is to your team, as well as to your personal success. We believe it is possible to change the world. We give generously of our time and resources locally and around the world.

Requirements

  • Proven track record of working well on teams and delivering excellence.
  • Excellent verbal and written skills required.
  • Alignment with the values and mission of Vanguard Skin Specialists.

Nice To Haves

  • Customer service experience a plus.

Responsibilities

  • Escorts patients to exam room, takes detailed medical history, documents medications, and confirms reason for visit.
  • Takes vitals as needed.
  • Documents appropriately in the electronic medical record (EMR).
  • Communicates patient reason for visit and medical summary to medical providers accurately and efficiently in preparation for exam.
  • As directed, may speak with patients over the phone regarding biopsy results, medication prior authorization status, and other patient questions and concerns.
  • Documents calls and prior authorizations in the EMR.
  • Other duties as assigned, including clinic maintenance tasks (drawing up medications as directed, instrument sterilization and processing, etc.)

Benefits

  • Eligibility for overtime
  • Paid time off accrued based on hours worked
  • Employee discounts on products and aesthetic services
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