Intake Coordinator - Largo, FL
About The Position
Local Infusion is hiring an Insurance & Intake Coordinator, also called an Infusion Guide, to coordinate referrals and intake and provide excellent customer and physician service. The role supports the company’s growth and helps ensure patients receive a high level of care throughout the infusion therapy process. This is a full-time, onsite position at the Largo, Florida center, scheduled Monday through Friday from 8:00 a.m. to 4:30 p.m. The ideal candidate has experience reading medical charts and working on insurance pre-authorizations. The role offers predictable hours, autonomy, and a manageable workload, along with a dedicated six-week training plan. Starting pay is $25 per hour, with a quarterly bonus based on metrics and full benefits. Candidates must provide documentation of a negative TB test from within the last two years and a current BLS certification. Hepatitis B and influenza vaccination records are requested during onboarding.
Requirements
- Healthcare experience.
- Experience with insurance prior authorizations.
- Experience with medical terminology.
- Overall medical insurance experience.
- Ability to quickly learn new apps.
- Strong familiarity with electronic health record (EHR) systems.
- Current BLS certification.
- Documentation of a negative TB test from within the last two years.
Nice To Haves
- Prior experience in infusion.
- Passion for patient care and delivering exceptional patient experiences.
Responsibilities
- Coordinate all aspects of the infusion referral process, including obtaining authorizations, financial counseling, and benefit investigation.
- Work with referring providers to obtain documentation needed for treatment and communicate the status of their patients.
- Explain the referral process and provide status updates to patients in a customer-centric way.
- Communicate openly with referring and prescribing providers.
- Assist with maintaining medical inventory and office supplies.
Benefits
- Medical, dental, and vision insurance through the employer plan.
- Short- and long-term disability coverage.
- 401(k) with a company match.
- 15 days of paid time off.
- Paid parental leave and a flexible return-to-work policy.
- Professional development opportunities.
- Quarterly bonus based on metrics.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
