Intake Coordinator

ACLDGlen Cove, NY
Onsite

About The Position

Charles Evans Center is seeking a compassionate and experienced Intake Coordinator to join our Behavioral Health team at our Glen Cove location. This role is ideal for a motivated behavioral health professional with experience in mental health and substance use services who is passionate about supporting individuals and families through the intake, assessment, and referral process.

Requirements

  • LMSW or LMHC required, LCSW a plus
  • Must be available to work evening shifts
  • Knowledge in conducting assessments for Children and Youth 6+
  • Background working in Mental Health and Substance use settings
  • Prior experience with conducting assessment/intake/ triage in a behavioral health setting
  • Skilled in providing excellent customer service
  • Demonstrates strong independent and team collaboration skills
  • Skilled in assessing mental health and substance use needs to determine the appropriate level of care and support for sustained recovery

Nice To Haves

  • Bilingual Spanish a plus

Responsibilities

  • Manage incoming referrals and inquiries through phone, fax, and online platforms while coordinating timely intake appointments and clinical assessments.
  • Conduct comprehensive client assessments, complete intake documentation in compliance with OASAS and/or MHOTRS requirements and determine appropriate treatment recommendations and level of care.
  • Collaborate with clients, families, referral sources, and interdisciplinary teams to support care coordination, client assignment, and continuity of treatment services.
  • Provide intake-related administrative support, including explaining financial responsibilities, managing required documentation, participating in case conferences, and performing additional clinical or program duties as needed.
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