Intake Coordinator
Lighthouse CH•New York, NY
•Onsite
About The Position
The Intake Coordinator is the first point of contact for prospective clients seeking services at Lighthouse and plays a key role in guiding families through the onboarding process. This position is responsible for managing new client inquiries, verifying insurance, coordinating submission of paperwork, and ensuring a smooth and positive intake experience.
Requirements
- relevant experience in healthcare administration or a related field
- strong organizational and multitasking abilities
- Excellent communication and collaboration skills
Responsibilities
- Serve as the primary contact for new client inquiries via phone, email, and online referrals
- Guide families through the intake process with professionalism and empathy
- Collect and review intake documentation for accuracy and completeness
- Verify insurance benefits and communicate coverage details to families
- Maintain accurate internal records
Benefits
- Competitive compensation
- Warm and collaborative office environment
- 401-K
- commuter benefits
- paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
