Intake Coordinator - Redding, CA

UnitedHealth Group•Redding, CA

9h•$14 - $28

About The Position

The Intake Coordinator receives and analyzes incoming referral and order calls and communicates patient and referral information to the appropriate teams. The role obtains demographic and clinical information from clients, physician offices, and other referral sources to compile referrals; verifies new referring physician licenses; researches coverage or payment sources and verifies commercial policies and HIQA; educates prospective patients, families, physicians, and hospitals about available home health services; and serves as a liaison between clinical and marketing staff. The position is with Assured Home Health, part of LHC Group and the Optum family of businesses. The organization provides home health, hospice, and community-based services. The role offers development opportunities and a comprehensive benefits package, subject to eligibility requirements. Candidates must pass a drug test before beginning employment.

Requirements

At least 1 year of experience in office procedures.
At least 1 year of insurance or medical experience.
Pass a drug test before beginning employment.

Responsibilities

Obtain demographic and clinical information from clients, physician offices, and other referral sources to compile referrals.
Verify new referring physician licenses on referrals received by the department.
Research coverage or payment sources for each referral and verify commercial policies and HIQA.
Educate prospective patients, families, physicians, and hospitals about available home health services.
Serve as a liaison between clinical and marketing staff.
Receive and analyze incoming referral and order calls and communicate patient and referral information to appropriate teams.