Intake Coordinator - St. Pete, FL
About The Position
Local Infusion is seeking an Insurance & Intake Coordinator, referred to as an “Infusion Guide,” to coordinate infusion referrals and intake and provide excellent service to patients and referring providers. The role supports the company’s growth and helps ensure patients receive a high level of infusion therapy care. The ideal candidate has experience reading medical charts and handling insurance pre-authorizations. This is a full-time, onsite position at the St. Pete, Florida center. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The position offers a starting salary of $25 per hour, plus a quarterly bonus based on metrics and full benefits. A dedicated six-week training plan is provided. Candidates must provide documentation of a negative TB test from within the last two years and current BLS certification. Hepatitis B and influenza vaccination records are also requested during onboarding.
Requirements
- Healthcare experience.
- Experience with insurance prior authorizations.
- Experience with medical terminology.
- Overall medical insurance experience.
- Ability to quickly grasp new apps.
- Strong familiarity with Electronic Health Records (EHR) systems.
- Passion for patient care and delivering exceptional patient experiences.
- Provide documentation of a negative TB test from within the last two years.
- Hold a current BLS certification.
Nice To Haves
- Prior experience in infusion.
Responsibilities
- Handle all aspects of the infusion referral process, including obtaining authorizations, financial counseling, and benefit investigation.
- Liaise with referring providers to obtain documentation needed for treatment and communicate the status of their patients.
- Communicate the referral process and status to patients in a customer-centric way.
- Communicate openly with referring and prescribing providers.
- Assist with maintaining medical inventory and office supplies.
Benefits
- Medical, dental, and vision insurance through the employer plan.
- Short- and long-term disability coverage.
- 401(k) with employer matching.
- 15 days of PTO.
- Paid parental leave and a flexible return-to-work policy.
- Professional development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
