Intake Coordinator - Thomaston, ME

Local Infusion • Thomaston, ME

1d • Onsite

About The Position

Local Infusion is seeking an Insurance & Intake Coordinator, referred to as an “Infusion Guide,” to support its specialty infusion care services. The role contributes to company growth by coordinating referrals and intake and providing excellent service to patients and referring physicians. The coordinator helps ensure patients receive a high level of infusion therapy care.

This is a full-time, onsite position at the Thomaston, Maine center, Monday through Friday from 8:00 a.m. to 4:30 p.m. The role includes a dedicated six-week training plan and offers a starting salary of $25 per hour, quarterly bonuses based on metrics, and benefits. The ideal candidate has experience reading medical charts and working with insurance pre-authorizations.

Requirements

• Healthcare experience.
• Experience with insurance prior authorizations.
• Experience with medical terminology.
• Overall medical insurance experience.
• Ability to quickly learn new apps.
• Strong familiarity and experience using electronic health record (EHR) systems.
• Provide documentation of a negative TB test from within the last two years.
• Hold a current BLS certification.

Nice To Haves

• Prior experience in infusion.

Responsibilities

• Handle all aspects of the infusion referral process, including obtaining authorizations, financial counseling, and benefit investigations.
• Coordinate with referring providers to obtain documentation needed for treatment and communicate the status of their patients.
• Explain the referral process and status to patients in a customer-centric way.
• Communicate openly with referring and prescribing providers.
• Assist in maintaining medical inventory and office supplies.

Benefits

• Medical, dental, and vision insurance through the employer plan.
• Short- and long-term disability coverage.
• 401(k) plan with employer match.
• 15 days of PTO.
• Paid parental leave and a flexible return-to-work policy.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed