INTAKE CLERK

UHS•North Little Rock, AR

13h•Onsite

About The Position

The BridgeWay is currently seeking an Intake Clerk to join our team! The Intake Clerk serves as the communication and information center for the hospital. This position correctly answers and routes all incoming telephone calls, takes messages, and ensures smooth functioning of the hospital switchboard and telephone communications. The Intake Clerk cordially greets and receives hospital guests, establishes their needs and appropriately directs visitors. The Intake Clerk also completes other tasks to assist the Intake department such as data entry, insurance verification, checks faxes, and other clerical type responsibilities.

Requirements

High school diploma or equivalent.
Ability to follow oral and written instructions.
Excellent communication skills are required to communicate orally in a clear, concise manner with employees, physicians, administration, the medical staff, and the public.
Proficient computer skills to operate Intake technology.
Effective interpersonal skills are required to work in a fast-paced environment with frequent interruptions.

Nice To Haves

Previous experience in switchboard operations or customer service preferred.

Responsibilities

Serves as the communication and information center for the hospital.
Correctly answers and routes all incoming telephone calls.
Takes messages.
Ensures smooth functioning of the hospital switchboard and telephone communications.
Cordially greets and receives hospital guests, establishes their needs and appropriately directs visitors.
Completes other tasks to assist the Intake department such as data entry, insurance verification, checks faxes, and other clerical type responsibilities.