Intake Care Coordinator, CCS
About The Position
Comprehensive Community Services (CCS) is a voluntary program that provides support and services to youth and adults who are coping with mental health or substance abuse diagnosis. CCS is a community-based program in which the majority of services are provided in clients’ homes and communities. The program is person-centered and uses client-directed service plans to describe the individualized services that will support the consumer in achieving their recovery goals. Services are provided by teams of professionals, peer specialists, natural supports, which are coordinated by a CCS Care Coordinator. The Intake Care Coordinator is responsible for ensuring all required initial paperwork for any new referral is submitted within a 30-day window, according to WI DHS Chapter 36.
Requirements
- Bachelor’s Degree in Social Work or related Human Service field required.
- At least 1 year of Social Services experience required.
- Proficient verbal communication and formal report writing.
- Ability to display cultural competence and sensitivity to the populations we service by responding respectfully and effectively to people of all cultures, socioeconomic characteristics, languages, classes, races, ethnic backgrounds, religions, and other diversity factors.
- Ability to familiarize self with local community resources.
- Knowledge of DHS36 policies and procedures
- Knowledge of methods of evaluation, treatment and ability to interpret written results.
- Ability to understand and apply agency approved crisis management techniques.
- Attention to detail and good organization skills.
- WI Drivers License and valid insurance required.
Nice To Haves
- Master’s Degree in Social Work or related Human Service field required strongly preferred.
- Recent CCS experience preferred.
- Fluent in another language besides English preferable.
Responsibilities
- Ensuring all required initial paperwork for any new referral is submitted within a 30-day window, according to WI DHS Chapter 36.
- Gathering information to ensure eligibility as well as communicate program components to the client and families by coordinating in person meetings to complete the initial application, service agreement, and completing any other required paperwork.
- Working closely and cooperatively with any external parties involved.
- Establishing and maintaining current computerized and manual systems to track the intake and referral of families.
- Consulting with supervisory staff/MHP to determine case assignments and working together to match appropriate Care Coordinator to the consumer/client.
- Coordinating or recommending in-home services, community resources, & informal supports.
- Submitting appropriate documentation to all parties involved in a timely manner/within the required time frames.
- Attending weekly staffing, trainings, meetings and clinical consultations as required.
- Maintaining a caseload of up to 6 families and managing intakes as assigned.
- Being available during program hours to assist families with crisis intervention.
- Attending and completing Functional Screenings courses as required.
- Supporting the goals of the Agency Mission / Vision.
- Reviewing treatment plans annually, as required.
- Other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
