V104 - Intake Assistant

Job Duck

2d • $1,142 - $1,220 • Remote

About The Position

The Intake Assistant at a Law Firm serves as the first point of contact for clients, ensuring a welcoming and efficient intake process. This role requires strong communication skills, attention to detail, and the ability to manage a high volume of phone calls while collecting and entering accurate client information. The Intake Assistant also supports translation needs to facilitate clear communication.

Requirements

• Strong verbal communication and customer service skills
• Ability to handle high phone activity in a fast-paced environment
• Bilingual or multilingual (preferred, especially for translation support)
• Excellent data entry skills with strong attention to detail
• Basic computer proficiency (e.g., Microsoft Office, CRM systems)
• Ability to multitask and remain organized under pressure

Responsibilities

• Guide clients through the intake process and address general inquiries
• Conduct initial client intake, gathering required information accurately and efficiently
• Answer and manage a high volume of incoming phone calls in a professional and courteous manner
• Collaborate with team members to ensure smooth workflow and client experience
• Maintain organized records and ensure all client information is properly documented
• Provide translation and language assistance as needed to support client communication
• Perform data entry with a high degree of accuracy and attention to detail

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed