Intake Assessor

Springwell•Marlborough, MA

13d•Hybrid

About The Position

Springwell is seeking an Intake Assessor to help people have their voice heard about their care needs. The role conducts comprehensive, in-person assessments with older adults to determine their needs and eligibility for in-home services through the state-subsidized Home Care program. The Intake Assessor creates care plans, coordinates services with vendor agencies as part of an interdisciplinary team, reviews community resources and care options, and communicates with consumers’ families, Springwell staff, and community professionals. The position offers a hybrid work environment and flexible schedules, with no weekends, evenings, nights, or holidays. Compensation is $28.21 per hour for a 37.5-hour workweek.

Requirements

A bachelor's degree or higher.
Applicants without a bachelor's degree may be considered with an associate's degree and at least 3 years of experience working with elders or providing case management services.
Applicants without a bachelor's degree may be considered if they have completed at least 50% of the coursework required for a bachelor's degree and agree to complete the remaining coursework within 3 years.
Experience working with computers, entering data, and running reports.
A reliable car, a current driver's license, and a safe driving record.

Responsibilities

Conduct comprehensive, in-person assessments with older adults to determine their needs and eligibility for in-home services through the state-subsidized Home Care program.
Create care plans and coordinate services with a network of vendor agencies as part of an interdisciplinary team.
Review community resources and care options to empower consumers to make informed decisions about their care.
Communicate and consult with family members, other Springwell staff, and community professionals.

Benefits

Three weeks of vacation in the first year.
Birthday off.
13 paid holidays.
Three paid personal days.
15 paid sick days per year, with accumulation up to 450 hours or 12 weeks.
Health and dental insurance with an employer contribution.
Life and long-term disability insurance at no cost to the employee.
Flexible Spending Plan.
Employee Assistance Plan.
401(k) Retirement Savings Plan with employer contribution.
Mileage reimbursement.
Potential flexible work options after 6 months for many positions, including alternate start times between 8:00 and 9:30 a.m., a 4-day workweek, a 4.5-day workweek, and a hybrid work option.
Employee referral bonuses.
Free parking.
Commitment to promoting from within.