Assessor

HEALTH CONNECT AMERICA, INC•Dalton, GA

About The Position

Georgia HOPE, part of the Health Connect America family, provides behavioral health services to children, families, and adults. The Assessor helps children, adolescents, and adults access appropriate behavioral health services through comprehensive assessment, person-centered treatment planning, and collaboration with clinical teams and community partners. The role conducts initial assessments, reassessments, and ongoing evaluations; determines appropriate levels of care; develops and updates individualized treatment plans; and supports intake and service authorization. It requires accurate and timely documentation, compliance with applicable state requirements, payer guidelines, COA standards, organizational policies, and HIPAA requirements, and responsive collaboration with individuals, families, colleagues, and community providers. This clinically focused position balances appointments, treatment planning, documentation, authorization requirements, and stakeholder communication. Depending on program needs, the Assessor may participate in community-based meetings or provide in-home and community-based services, requiring reliable transportation and flexibility. Success requires sound clinical judgment, attention to detail, effective communication, prioritization, and comfort serving people from diverse cultural and socioeconomic backgrounds and responding to crisis situations.

Requirements

  • Master’s degree in Social Work, Counseling, or a related field.
  • State-specific licensure or eligibility requirements apply: Alabama—eligible for licensure as an LPC, LMFT, or LCSW; Florida—preferred credential of Registered Intern (RMHCI, RCSWI, RMFTI) or LMHC/LCSW; Georgia—eligible for licensure as an LPC, LMFT, or LCSW; Mississippi—eligible for licensure as an LPC, LMFT, or LCSW; North Carolina—associate license as an LCSWA or LCMHCA; Ohio—current LSW, LISW, LPC, LMFT, or LPCC license; South Carolina—LMSW, LMFT, or LPCA license; Tennessee—eligible for licensure as an LPC, LMFT, or LCSW; Virginia—Resident in Counseling or Supervisee in Social Work.
  • Strong clinical judgment, attention to detail, effective communication, and ability to manage competing priorities while meeting documentation and productivity expectations.
  • Ability to work with individuals from diverse cultural and socioeconomic backgrounds and respond thoughtfully to crisis situations.
  • Reliable transportation and flexibility may be needed for community-based meetings or in-home and community-based services, depending on program needs.
  • Successful completion of a comprehensive background investigation is required for employment.

Nice To Haves

  • Full licensure as an LPC, LMFT, or LCSW in Georgia is preferred.
  • In Florida, preferred credentials include Registered Intern (RMHCI, RCSWI, RMFTI), LMHC, or LCSW.

Responsibilities

  • Complete initial behavioral health assessments, reassessments, and ongoing evaluations within required timeframes using standardized assessment tools and DSM-5-TR diagnostic criteria.
  • Evaluate individual needs and recommend an appropriate level of care based on clinical findings and program admission criteria.
  • Develop person-centered Individual Recovery Plans, also called Treatment Plans or Individualized Service Plans, with individuals and families.
  • Establish measurable, individualized goals that support recovery, improved functioning, and desired outcomes.
  • Review and update treatment plans at required intervals or when needs and clinical recommendations change.
  • Coordinate referrals and connect individuals and families with internal services and external community resources.
  • Prepare accurate, timely assessments, treatment plans, contact notes, and supporting documentation in the EHR and related tracking systems.
  • Review clinical records for completeness, accuracy, and compliance with documentation requirements and deadlines.
  • Support initial and continued service authorizations with clinical information and documentation demonstrating medical necessity.
  • Ensure assessments, treatment plans, and records comply with state requirements, payer guidelines, COA standards, organizational policies, and HIPAA requirements.
  • Respond promptly to individuals experiencing a crisis and support interventions, including coordination with crisis lines and mobile crisis services.
  • Collaborate with Program Directors, Clinical Supervisors, therapists, administrative staff, and leadership to promote coordinated care and timely service delivery.
  • Communicate with individuals, families, and external stakeholders to gather information, share updates, and address intake or service coordination needs.
  • Coordinate as appropriate with child welfare agencies, juvenile justice programs, probation services, schools, courts, and other behavioral health providers.
  • Participate in treatment team meetings, clinical case discussions, and community collaboration meetings to support continuity of care.
  • Depending on program needs, participate in community-based meetings or provide in-home and community-based services.

Benefits

  • Flexible scheduling and a culture that recognizes work/life balance.
  • Employee Assistance Program, including eight mental health counseling sessions annually.
  • Paid time off and paid holidays.
  • Medical, dental, vision, and voluntary insurance options.
  • Health Savings Account with company contribution.
  • Dependent Daycare Flexible Spending Account.
  • Access to a Health Navigator.
  • 401(k) Retirement Plan.
  • Benefits Hub and Tickets at Work, offering savings and perks.
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