Housing Assessor

State of North Carolina•Wake County, NC

1d•Remote

About The Position

The Housing Assessor works with Money Follows the Person Transition Teams, property management organizations, aging and disability service providers, hospital discharge staff, Managed Care Organizations, and other community partners to expand supportive housing opportunities for individuals with disabilities. The position supports implementation of the Department’s Olmstead Plan by matching eligible individuals with housing resources, administering housing referrals, and coordinating access to affordable and accessible supportive housing. It provides guidance on housing resources, fair housing requirements, and supportive housing programs while serving an assigned region of North Carolina. This field-based position reports to the Section Chief of Housing and Homeless Programs. The role also supports collaboration among referral agencies, landlords, property managers, and stakeholders to address housing barriers and promote successful community living. The position participates in team meetings, planning, program improvement, and training activities, and provides ongoing technical assistance to housing and human services partners.

Requirements

Meet the minimum education and experience qualifications for Planner or Evaluator: a bachelor's degree in a specified human-service-related field; or a bachelor's degree plus the relevant administrative, consultative, or program evaluation experience described for the classification; or an equivalent combination of education and experience.

Nice To Haves

Demonstrated experience with housing and homeless programs, including identifying barriers to obtaining and maintaining housing and coordinating supportive services for housing stability.
Experience applying affordable housing policies, fair housing requirements, and supportive housing practices in housing placements and stakeholder guidance.
Experience interpreting and applying federal and state rules, regulations, and procedures for low-income housing finance programs and supportive housing initiatives.
Experience analyzing housing, referral, and program data to inform decisions and maintain accurate tracking of resources, vacancies, and waitlists.
Proficiency in stakeholder engagement, meeting facilitation, problem solving, and coordination involving referral agencies, property managers, service providers, and community partners.

Responsibilities

Review and process housing referrals for individuals seeking affordable and accessible housing, including participants in transition and community-based programs.
Match available housing units, subsidies, and supportive housing resources to individuals based on identified needs and eligibility criteria.
Manage and maintain waitlists and interest lists for DHHS housing resources to support accurate tracking and timely placement.
Review property vacancies and update information about available units, property contacts, referral agencies, and property waitlists in program tracking systems.
Provide stakeholders with technical assistance and program guidance regarding housing resources, supportive housing programs, and fair housing requirements.
Serve as a liaison between referral agencies and property management companies to facilitate placements, address concerns, and support housing stability.
Assist with conflict resolution and problem solving for housing applicants and tenants experiencing tenancy or housing-related challenges.
Participate in housing team meetings, strategic planning, and program improvement initiatives to strengthen program effectiveness and identify opportunities for growth.
Develop and support training for property managers, referral partners, and stakeholders on housing program policies and procedures.
Provide ongoing technical assistance to housing and human services partners to strengthen community capacity and support transitions from institutional settings to community housing.