Intake and Referral Coordinator

Grace Community Care and Homes • Hamilton Township, NJ

1d

About The Position

Grace Community Care & Homes is developing its Central Operations department and seeks an Intake and Referral Coordinator to contribute to person-centered services, reliable operations, and accurate documentation. The role receives inquiries and referrals, explains available programs, collects intake information securely, verifies eligibility and authorizations with the appropriate team, and tracks referral outcomes. The coordinator works with department leadership and intake, credentialing, billing, and quality teams while maintaining confidentiality, respecting participant choice, communicating service gaps promptly, and following role-specific policies and professional scope. The position also participates in orientation, competency review, and quality improvement.

This is a planned role. The start date and duties depend on applicable program approvals, funding, credentialing, and staffing readiness. Services may begin only within the approved scope. The role is based in New Jersey, with administrative coordination through Grace and on-site or community assignments as applicable. Weekly hours and the start date will be discussed during hiring. Clinical services may begin only at approved locations and within authorized scope.

Requirements

• Healthcare intake or case-management support experience.
• Clear communication skills.
• Accurate data entry.
• Ability to handle confidential information securely.
• Provide relevant credentials, experience, availability, and a resume.
• Final regulatory eligibility will be verified before appointment or service delivery.

Responsibilities

• Receive inquiries and referrals.
• Explain available programs.
• Collect intake information securely.
• Verify eligibility and authorizations with the appropriate team.
• Track referral outcomes.
• Collaborate with department leadership, intake, credentialing, billing, and quality teams.
• Maintain confidentiality and respect participant choice.
• Communicate service gaps promptly.
• Follow role-specific policies and professional scope.
• Participate in orientation, competency review, and quality improvement.

Benefits

• Paid time off under company policy, including applicable earned sick leave.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed