V104- Intake and Logistics Coordinator
About The Position
We are seeking a detail-oriented and highly organized Intake and Logistics Coordinator to support us in a fast-paced custom manufacturing environment. This role serves as the critical bridge between clients, the internal design team, and the production pipeline, ensuring every order moves forward smoothly and accurately. The selected candidate will manage incoming orders, coordinate design files, and support quoting and logistics while maintaining clear, professional communication at every stage. This position is ideal for someone who thrives in process-driven work, enjoys problem-solving, and takes pride in accuracy and follow-through. If you are motivated by structure, collaboration, and delivering a seamless client experience, this role offers meaningful daily impact.
Requirements
- Portuguese strongly preferred (most of the team communicates in Portuguese)
- English proficiency is mandatory
- HappyFox Helpdesk
- Trello for project management
- Google Workspace
- Google Spreadsheets
- Google Meet
Nice To Haves
- Flexibility for earlier schedules is a plus
Responsibilities
- Identify exceptions that require custom factory quotations
- Communicate material details and shipping estimates to clients based on provided data
- Triage leads and ensure accurate intake through internal systems
- Manage incoming client orders, requests, and design assets
- Ensure all deliverables meet quality and accuracy standards before advancing stages
- Maintain accurate records and status updates within project management tools
- Move files efficiently through the production pipeline
- Generate quotes using an online pricing calculator for standard orders
- Act as the main point of coordination between clients and the design team
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
