Insurance Verifier

USPI•Germantown, TN
•Onsite

About The Position

Gastro One 1310, a healthcare provider in Germantown, Tennessee, is seeking a detail-oriented, organized Insurance Verification Clerk. The role supports efficient insurance-claim processing by verifying patient insurance information and coordinating with insurance providers. This is a full-time, 100% onsite position. The Insurance Verifier communicates with patients, healthcare providers, and insurance companies; maintains accurate records; updates electronic health records and related databases; and works with billing and coding colleagues to resolve discrepancies and insurance-related issues. The role also requires staying current on insurance policies, regulations, and billing codes and participating in relevant training.

Responsibilities

  • Verify patient insurance coverage by contacting insurance companies by phone, online portals, or other established methods.
  • Obtain and document accurate insurance information, including policy numbers, coverage dates, and pre-authorization requirements.
  • Communicate with patients, healthcare providers, and insurance companies to gather and relay necessary information.
  • Collaborate with the billing and coding team to resolve discrepancies in insurance information.
  • Maintain detailed and accurate insurance-verification records for each patient.
  • Update electronic health records (EHR) and other relevant databases with verified insurance information.
  • Identify and promptly address issues related to insurance verification.
  • Work with the billing team to resolve insurance-related problems and support timely claim processing.
  • Stay updated on changes in insurance policies, regulations, and billing codes.
  • Participate in training sessions to develop insurance-verification skills and knowledge.

Benefits

  • Medical, dental, vision, and prescription coverage
  • Life and AD&D coverage
  • Short- and long-term disability availability
  • Flexible financial benefits including FSAs and HSAs
  • 401(k) and access to retirement planning
  • Paid holidays and vacation
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