Insurance Verification Specialist

Virtual Teammate•Glendale, AZ

2d•$6 - $7

About The Position

We are seeking a detail-oriented and highly organized Insurance Verification Specialist to support healthcare operations by ensuring accurate and timely verification of patient insurance coverage. This role is critical in minimizing claim denials, improving patient experience, and maintaining compliance with healthcare regulations. The ideal candidate thrives in a fast-paced environment, can manage multiple priorities, and demonstrates a strong commitment to accuracy and confidentiality.

Requirements

Minimum of 2+ years experience in healthcare administration or a medical office setting
Proven experience in insurance verification and eligibility checks
Strong EMR/EHR data entry skills with a high level of accuracy (non-negotiable)
Ability to manage and prioritize multiple workflows efficiently
Solid understanding of HIPAA compliance and patient data confidentiality
Excellent attention to detail and problem-solving skills
Strong communication skills (verbal and written)

Nice To Haves

Experience working with US-based healthcare systems or insurance providers
Familiarity with multiple EMR/EHR platforms
Background in medical billing or revenue cycle management is a plus

Responsibilities

Verify patient insurance coverage, eligibility, and benefits prior to appointments or procedures
Confirm deductibles, copays, coinsurance, and coverage limitations with insurance providers
Accurately enter and update patient insurance information in the EMR system
Identify and resolve discrepancies in insurance data to prevent billing issues
Communicate verification results clearly with internal teams (scheduling, billing, and clinical staff)
Prioritize and manage multiple verification requests while meeting deadlines
Ensure all processes comply with HIPAA regulations and data privacy standards
Maintain thorough and accurate documentation of verification activities