Insurance Verification Specialist I - Hiring Event

University of Arkansas for Medical Sciences • Little Rock, AR

15d • Onsite

About The Position

The Insurance Verification Specialist I verifies patient insurance benefits, processes authorizations and pre-certifications, and works appropriate registration and billing work queues. The position is expected to demonstrate competency in its job elements. Multiple positions are available in Little Rock and Benton/Bryant.

The role involves entering benefit and authorization information into EPIC, coordinating with clinical counterparts and the UAMS Office of Financial Clearance, and working collaboratively to support productive and efficient workflows. The position is based inside a medical facility environment.

Requirements

• High school graduate, GED, or formal education equivalent.
• Four years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling.
• Excellent organizational skills.
• Interpersonal skills.
• Decision-making skills.
• Maintain confidentiality and HIPAA compliance.
• Highly motivated and self-directed, with the ability to establish plans of action.
• Highly proficient in computer and keyboard skills.

Nice To Haves

• Experience working in a healthcare environment.

Responsibilities

• Verify eligibility and benefits for patient insurance.
• Complete authorizations and pre-certifications, track pre-authorizations, and maintain referrals.
• Enter benefit and authorization information into EPIC.
• Initiate peer-to-peer submissions and work with clinical counterparts to collect requested information.
• Obtain and coordinate completion of out-of-network waivers.
• Coordinate with the UAMS Office of Financial Clearance when appropriate.
• Coordinate workflows with team members to support an effective, productive, and efficient team environment.
• Handle conflicts professionally, using listening and negotiation skills to resolve disagreements.
• Comply with applicable safety principles, laws, regulations, and standards, including CMS, Joint Commission, EMTALA, and OSHA requirements.
• Demonstrate integrity and innovative thinking and contribute to the success of the organization.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement contribution matched by UAMS up to 10%.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED