Insurance Verification Specialist I - Hiring Event

University of Arkansas • Little Rock, AR

13d • Onsite

About The Position

The Insurance Verification Specialist I verifies patient insurance benefits, processes authorizations and pre-certifications, and works appropriate registration and billing work queues. This posting will be used to fill multiple regular positions in Little Rock and Benton/Bryant. The role is based inside a medical facility and requires maintaining confidentiality and HIPAA compliance while demonstrating competency in the job elements.

The specialist works with team members and clinical counterparts to coordinate workflows, collect requested information, and support an efficient environment. The position requires professional conflict resolution, integrity, and compliance with applicable safety principles, laws, regulations, and standards, including those associated with CMS, the Joint Commission, EMTALA, and OSHA.

Requirements

• High school graduate, GED, or formal education equivalent.
• Four years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling.
• Excellent organizational skills.
• Interpersonal skills.
• Decision-making skills.
• Maintain confidentiality and HIPAA compliance.
• Highly motivated and self-directed, with the ability to establish plans of action.
• High proficiency in computer and keyboard skills.

Nice To Haves

• Experience working in a healthcare environment.

Responsibilities

• Verify patient insurance eligibility and benefits.
• Complete authorizations and pre-certifications, track pre-authorizations, and maintain referrals.
• Enter benefit and authorization information into EPIC.
• Initiate peer-to-peer submissions and work with clinical counterparts to collect requested information.
• Obtain and coordinate completion of out-of-network waivers.
• Coordinate with the UAMS Office of Financial Clearance when appropriate.
• Work effectively in a team environment and coordinate workflows with other team members.
• Resolve conflicts professionally using careful listening and negotiation skills.
• Comply with safety principles, laws, regulations, and standards, including those associated with CMS, the Joint Commission, EMTALA, and OSHA.
• Contribute to organizational success through integrity and innovative thinking.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement contribution with up to 10% matched by UAMS.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED