Insurance Specialist

Smile Systems•Midvale, UT
•$23•Onsite

About The Position

Experienced Dental Insurance Specialist This is an ON-SITE Position Do you thrive in the world of dental insurance and enjoy helping patients receive the care they need? Are you looking for a rewarding career where your expertise makes a real difference? At Utah Smile Clinic, we are passionate about transforming lives through exceptional dental care. We are seeking an experienced Dental Insurance Specialist to join our team and play a vital role in helping patients maximize their insurance benefits and access life-changing treatment. Position Overview As our Dental Insurance Specialist, you will work on-site with our clinical and administrative teams to ensure accurate insurance processing, timely reimbursement, and outstanding support for our patients. The ideal candidate has a strong understanding of dental insurance plans, claims management, and accounts receivable follow-up.

Requirements

  • Minimum 2+ years of dental insurance, billing, or claims management experience required
  • Strong knowledge of dental insurance policies, procedures, and terminology
  • Experience with insurance verification, claim submission, and appeals
  • Excellent problem-solving and claims resolution skills
  • Strong attention to detail and organizational abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency with Microsoft Office Suite
  • Excellent verbal and written communication skills
  • Positive attitude and commitment to exceptional patient service

Nice To Haves

  • Bilingual (English/Spanish) is a plus

Responsibilities

  • Verify and document dental insurance benefits and coverage
  • Submit dental insurance claims and electronic attachments
  • Prepare detailed narratives to support claim submissions
  • Process pre-authorizations and predeterminations
  • Research and resolve denied or delayed claims
  • Prepare and submit insurance appeals
  • Post insurance payments accurately
  • Monitor and follow up on outstanding claims and accounts receivable
  • Communicate effectively with insurance carriers, patients, and team members
  • Maintain accurate patient insurance records and documentation

Benefits

  • Health Insurance
  • 401(k) with company matching
  • Paid Time Off (available for full-time and part-time employees)
  • Employee dental discounts
  • Gym membership benefit
  • Ongoing training and professional development opportunities
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