Insurance Specialist

Chubb•Johnston, IA

About The Position

This role involves gaining experience with and supporting the products and services offered by the company, including Multi-peril crop insurance, named peril crop programs, and Agribusiness programs. The specialist will assist in the marketing and sales of all lines of business, develop relationships with the agency plant in the assigned division, and train new and existing agents on marketing techniques, products, services, and rules/regulations. A key aspect of the role is becoming familiar with and developing expertise in Rain and Hail systems and technology to maximize efficiency for agents and adjusters. The position also involves assisting the field structure in managing the assigned territory, communicating company policy and procedures to adjusters and support staff, and relaying territory issues to division management. Administrative duties include investigating and resolving complaints, aiding in the collection and documentation of outstanding premium balances, and monitoring Quality Control audits to ensure fulfillment of the RHILLC plan of implementation. The specialist will also identify and contract qualified independent adjusters, gain experience in loss adjustment procedures for crops, and attend industry seminars. This role assists in the general supervision and management of timely claim completion and performs other duties as necessary.

Requirements

Ability to recruit and train agents.
Knowledge of or ability to gain experience of the agricultural industry, including an understanding of the kinds of crops produced in the territory and agricultural issues.
Knowledge of or ability to gain experience of Rain and Hail’s products, services and systems.
Knowledge of and ability to gain experience of the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program, and other insurance products offered by the company.
Ability to organize and prioritize multiple tasks.
Ability to work in a team-oriented environment.
Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers.
Ability to use the Company’s terminology, procedures and systems.
Ability to use department equipment.
Ability to perform basic and complex mathematical calculations.
Ability to drive a vehicle and maintain a valid driver’s license.
Ability to remain calm and professional during peak periods of activity.
Ability to work from oral and written communication.
Ability to maintain confidentiality.
Ability to work independently.
Ability to travel away from home for extended periods of time and on short notice.
Willingness to relocate to another division if requested.
Ability to assist in other work-related areas as required.
Baccalaureate degree in Agricultural Business or related field required.
1-3 years of experience.
A GPA of 3.0 or higher.

Responsibilities

Assist in the marketing and sales of all lines of business.
Develop relationships with the agency plant in the assigned division.
Train new and existing agents about marketing techniques, products, services, rules/regulations.
Become familiar with and develop an expertise in Rain and Hail systems and technology.
Assist the field structure in management of the assigned territory.
Assist the field structure in communicating company policy and procedures to adjusters and support staff.
Communicate territory issues to division management.
Investigate and resolve complaints from agents/insured in the assigned territory.
Aid in collection and documentation of outstanding premium balances.
Monitor Quality Control audits in the assigned territory.
Identify and contract qualified independent adjusters.
Gain experience in loss adjustment procedures applicable to crops in the assigned division.
Attend industry sponsored seminars, field days, etc.
Assist in the general supervision and management of the timely completion of claims.
Assist with other duties as necessary.