Insurance Service Specialist

AAA • Oceanside, CA

6d • $21 - $23 • Onsite

About The Position

The Auto Club is seeking a goal-oriented customer service professional to provide insurance service and clerical support to insurance agents and members in branch offices. The role involves helping members by answering questions, taking payments, providing counseling, and making changes to existing Property & Casualty insurance policies. Comprehensive employee-centered training is provided to develop the skills needed for the job and support career development.

Requirements

• High school diploma or equivalent.
• Proficiency using Microsoft Office software products.
• Excellent communication and interpersonal skills.
• Superior organizational skills.
• Commitment to maintaining superior customer service.

Nice To Haves

• Experience working in a sales environment is strongly preferred.

Responsibilities

• Maintain and service insurance policies.
• Verify new business applications.
• Process insurance and membership payments.
• Update electronic member information.
• Maintain filing systems and perform typing.
• Answer members’ questions, take payments, provide counseling, and make changes to existing Property & Casualty insurance policies.

Benefits

• Medical, dental, and vision coverage.
• 401(k) savings plan with company match and pension.
• Tuition assistance.
• Floating holidays and PTO for community volunteer programs.
• Paid parental leave.
• Wellness programs.
• Employee discounts on membership, insurance, travel, entertainment, services, and more.
• Incentive program based on team and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED