Insurance Service Specialist
About The Position
The Auto Club is seeking a goal-oriented customer service professional to provide insurance service and clerical support to insurance agents and members in branch offices. The role assists members by answering questions, taking payments, providing counseling, and making changes to existing Property & Casualty insurance policies. Comprehensive, employee-centered training programs help employees develop the skills needed for the job and support career development. The starting pay range is $21.63–$23.79 per hour, with eligibility to participate in an incentive program based on team and individual performance.
Requirements
- High school diploma or equivalent.
- Proficiency in Microsoft Office software products.
- Excellent communication and interpersonal skills.
- Superior organizational skills.
- Commitment to maintaining superior customer service.
- Ability to obtain a Property & Casualty License.
Nice To Haves
- Experience working in a sales environment is strongly preferred.
Responsibilities
- Maintain and service insurance policies.
- Verify new business applications.
- Process insurance and membership payments.
- Update electronic member information.
- Maintain filing systems and perform typing.
- Answer member questions, take payments, provide counseling, and make changes to existing Property & Casualty insurance policies.
Benefits
- Health coverage for medical, dental, and vision.
- 401(k) savings plan with company match and pension.
- Tuition assistance.
- Floating holidays and PTO for community volunteer programs.
- Paid parental leave.
- Wellness programs.
- Employee discounts on membership, insurance, travel, entertainment, services, and more.
- Incentive program based on team and individual performance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
