Insurance Service Specialist

null, Auto Club Of Southern Calif•El Cajon, CA
•$22 - $24

About The Position

The Auto Club is seeking a goal-oriented customer service professional to provide insurance service and clerical support to insurance agents and members in branch offices. The role assists members by answering questions, taking payments, providing counseling, and making changes to existing Property & Casualty insurance policies. The organization provides comprehensive, employee-centered training to help employees develop the skills needed for their jobs and support career development. The starting pay range is $21.63–$23.79 per hour, with eligibility to participate in an incentive program based on team and individual performance.

Requirements

  • High school diploma or equivalent.
  • Proficiency using Microsoft Office software products.
  • Excellent communication and interpersonal skills.
  • Superior organizational skills and commitment to maintaining superior customer service.
  • Must be able to obtain a Property & Casualty License.

Nice To Haves

  • Experience working in a sales environment is strongly preferred.

Responsibilities

  • Maintain and service insurance policies.
  • Verify new business applications.
  • Process insurance and membership payments.
  • Update electronic member information.
  • Maintain filing systems and perform typing.
  • Answer members’ questions, provide counseling, and make changes to existing Property & Casualty insurance policies.

Benefits

  • Medical, dental, and vision health coverage.
  • 401(k) savings plan with company match and pension.
  • Tuition assistance.
  • Floating holidays and PTO for community volunteer programs.
  • Paid parental leave.
  • Wellness programs.
  • Employee discounts on membership, insurance, travel, entertainment, services, and more.
  • Incentive program based on team and individual performance.
  • Employee training and career development programs.
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