Insurance Service Specialist

AAA•Rancho San Diego, CA
•$22 - $24•Onsite

About The Position

The Auto Club is seeking a goal-oriented customer service professional to provide insurance service and clerical support to insurance agents and members in branch offices. The role helps members by answering questions, taking payments, providing counseling, and making changes to existing Property & Casualty insurance policies. The organization provides comprehensive, employee-centric training to help employees acquire the skills necessary for their jobs and support career development. Candidates must be able to obtain a Property & Casualty license. The starting pay range is $21.63–$23.79 per hour. Employees may also participate in an incentive program based on team and individual performance.

Requirements

  • High school diploma or equivalent.
  • Proficiency with Microsoft Office software products.
  • Excellent communication and interpersonal skills.
  • Superior organizational skills.
  • Commitment to maintaining superior customer service.
  • Must be able to obtain a Property & Casualty license.

Nice To Haves

  • Experience working in a sales environment is strongly preferred.

Responsibilities

  • Maintain and service insurance policies.
  • Verify new business applications.
  • Process insurance and membership payments.
  • Update electronic member information.
  • Maintain filing systems and perform typing.
  • Answer member questions, take payments, provide counseling, and make changes to existing Property & Casualty insurance policies.

Benefits

  • Health coverage for medical, dental, and vision.
  • 401(k) savings plan with company match.
  • Pension.
  • Tuition assistance.
  • Floating holidays.
  • Paid time off for community volunteer programs.
  • Paid parental leave.
  • Wellness programs.
  • Employee discounts on membership, insurance, travel, entertainment, services, and more.
  • Incentive program based on team and individual performance.
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