Insurance Sales Agent - Rockford, IL

AAA-The Auto Club Group•Rockford, IL

1d•$57,000 - $62,000•Onsite

About The Position

The Insurance Sales Agent is a full-time, on-site role at the Auto Club Group’s Rockford, Illinois branch. The agent sells and services insurance, membership, and financial products, builds customer relationships, develops new business through outreach and community networking, and earns base pay plus performance-based incentives. A $2,500 ramp-up incentive and supplemental weekly payments during the first six months support agents as they build their pipeline and book of business. Typical first-year starting earnings are stated as $57,000–$62,000+, based on performance. The role includes conducting insurance reviews, identifying risks and coverage gaps, recommending solutions, and quoting, binding, and issuing policies according to underwriting guidelines and regulatory requirements. Agents are expected to provide professional customer service, retain existing clients, meet or exceed sales targets, and create referral and cross-selling opportunities. The position is scheduled Monday through Friday, 8:30 a.m. to 5:30 p.m., with varied hours and possible weekend work; some local event travel may be required. The work is performed in a temperature-controlled AAA branch.

Requirements

Active State Property & Casualty Insurance Sales license.
Active State Life and Health Insurance Sales license, or ability to obtain it within 90 days of hire.
Must qualify for, obtain, and maintain applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products.
Obtain Health and Accident licenses and appointments where applicable, within the time frame established by the Business Unit.
High school diploma or equivalent.
At least 1 year of customer-facing experience in a fast-paced, computer-automated business environment, such as financial services or banking.
Ability to develop, manage, and close sales opportunities, with disciplined lead tracking, follow-up, pipeline management, and accountability for performance goals.
Ability to use consultative selling, product knowledge, listening, and customer discovery to assess needs, identify coverage gaps, and recommend tailored solutions.
Ability to generate prospects through referrals, outbound activity, networking, and other business-development efforts.
Excellent verbal and written communication skills, a customer-first mindset, and confidence guiding sales conversations.
Proficiency with CRM platforms and Microsoft Office applications.

Nice To Haves

Insurance experience is helpful but not required.

Responsibilities

Sell and provide ongoing service for ACG-branded and brokered insurance products, memberships, and financial products.
Identify customer needs, generate new business, retain existing clients, grow the insurance portfolio, overcome objections, negotiate, close sales, and meet or exceed sales targets and incentive expectations.
Conduct comprehensive insurance reviews to assess risk, identify coverage gaps, and recommend appropriate solutions.
Quote, bind, and issue policies in accordance with underwriting guidelines and regulatory requirements.
Build and maintain rapport with members and clients; respond to inquiries professionally and promptly to support customer satisfaction, loyalty, and trust.
Participate in local branch and community events to prospect, expand referral networks, and develop business opportunities.
Identify cross-selling and referral opportunities for Travel and Financial Services.
Track leads, follow up with prospects, and manage the sales pipeline.
Maintain applicable state licenses and appointments required for selling or servicing products.

Benefits

Medical plans with multiple coverage options, including HSA eligibility.
Prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program.
Company-paid basic life insurance; optional supplemental life insurance and dependent coverage.
Short-term and long-term disability coverage.
Optional critical illness, accident, and pet insurance.
401(k) plan with company match and additional company contribution, subject to eligibility and vesting terms.
Health Savings Account and Flexible Spending Account options.
Accrual-based paid time off, with eligibility at 90 days of employment.
Company-paid holidays, a mental health day, floating holidays, and volunteer day, subject to eligibility and business-unit schedules.
Paid parental, bereavement, jury duty, and military leave.
Tuition assistance up to $5,250 annually, with 80% covered by ACG.
100% reimbursement for eligible professional certification programs.
Career development and advancement opportunities.
Complimentary AAA membership with roadside assistance and travel discounts.
Adoption assistance program.
Ramp-up incentive and supplemental pay during the first six months.
Elevated commission structure during the first 15 months.
New Hire On-Pace Bonus tied to milestones.