Insurance Sales Agent - Duluth, MN

AAA-The Auto Club Group•Duluth, MN

1d•$60,000 - $80,000•Onsite

About The Position

The Insurance Sales Agent is a full-time, hourly, non-exempt sales role in a high-traffic Auto Club Group branch. The agent sells and services ACG-branded and brokered insurance products, memberships, and financial products, while building a client base through outreach, follow-up, referrals, and community engagement. The role combines base pay with commissions and incentives, including a $2,500 ramp-up incentive and supplemental payments during the first seven months. Typical first-year earnings, including base pay, commissions, and bonuses, are stated as $60,000–$80,000+. The agent assesses customers’ insurance needs, identifies coverage gaps, recommends solutions, and quotes, binds, and issues policies in accordance with underwriting guidelines and regulatory requirements. The role also involves retaining clients, meeting sales goals, maintaining customer relationships, and developing cross-sell and referral opportunities for Travel and Financial Services. Training and support are provided to help agents become licensed and succeed. The schedule is Monday through Friday, 8:30 a.m. to 5:30 p.m. The position is based in a temperature-controlled AAA branch; varied hours, including possible weekends, and some travel to local events may be required. Benefits include health coverage, retirement savings, paid time off and holidays, leave programs, tuition assistance, certification support, and other listed perks.

Requirements

Active state Property & Casualty Insurance Sales license.
Active state Life and Health Insurance Sales license, or ability to obtain it within 60 days of hire.
Qualify for, obtain, and maintain all applicable state licenses and appointments required to sell or service Auto Club Group membership products.
Obtain Health and Accident licenses and appointments where applicable, within the timeframe established by the business unit.
High school diploma or equivalent.
At least one year of customer-facing experience in a fast-paced, computer-automated business environment, such as financial or banking services.
Ability to develop, manage, and close sales opportunities, including lead tracking, follow-up, pipeline management, and accountability for performance goals.
Consultative selling skills, product knowledge, listening skills, and ability to assess customer needs and recommend tailored solutions.
Ability to generate opportunities through referrals, outbound activity, networking, and other business-development efforts.
Excellent verbal and written communication skills, a customer-first mindset, and confidence guiding sales conversations.
Proficiency with CRM platforms and Microsoft Office applications.
Ability to work varied hours, including possible weekends; regular and reliable attendance is essential.
Consent to a background and drug screen if offered employment.

Nice To Haves

Insurance experience is helpful but not required.
Ability to pursue additional career paths, including entrepreneurship, as a longer-term goal.

Responsibilities

Sell and provide ongoing service for ACG-branded and brokered insurance products, memberships, and financial products.
Identify customer needs, generate new business, retain existing clients, and grow ACG’s insurance portfolio.
Overcome objections, negotiate effectively, close sales, and meet or exceed individual sales targets and incentive expectations.
Conduct comprehensive insurance reviews, assess risk, identify coverage gaps, and recommend appropriate solutions.
Quote, bind, and issue policies in accordance with underwriting guidelines and regulatory requirements.
Build and maintain rapport with members and clients, respond professionally and promptly to inquiries, and support customer satisfaction, loyalty, and trust.
Engage in local branch and community events to prospect, expand referral networks, and develop new business opportunities.
Identify cross-sell and referral opportunities into Travel and Financial Services.
Track leads, follow up with prospects, and manage the sales pipeline.
Use CRM platforms and Microsoft Office applications to support sales execution.

Benefits

Medical plans with multiple coverage options, including HSA eligibility.
Prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program.
Company-paid basic life insurance and optional supplemental life insurance and dependent coverage.
Short-term and long-term disability coverage.
Optional critical illness, accident, and pet insurance.
401(k) plan with an employer match and additional company contribution.
Health Savings Account and Flexible Spending Account options.
Accrual-based paid time off for eligible employees.
Company-paid holidays, a mental health day, floating holidays, and a volunteer day for eligible full-time employees.
Paid parental, bereavement, jury duty, and military leave.
Tuition assistance up to $5,250 annually, with 80% covered by ACG.
Professional certification support with 100% reimbursement for eligible programs.
Career development and advancement opportunities.
Complimentary AAA membership with roadside assistance and travel discounts.
Adoption assistance program.
$2,500 new-agent ramp-up incentive.
Supplemental ramp-up payments during the first seven months.
Elevated commission structure during the first 15 months.
New Hire On-Pace Bonus tied to milestones.