Insurance Sales Agent - Iowa City, IA

AAA-The Auto Club Group•Iowa City, IA
•$60,000 - $80,000•Onsite

About The Position

This is a full-time, hourly, non-exempt sales role based in an AAA branch. The agent sells and services ACG-branded and brokered insurance products, memberships, and financial products, building a client base through outreach, community networking, referrals, and ongoing customer relationships. Compensation includes base pay, commissions, performance incentives, and ramp-up support. Typical first-year earnings including base pay, commissions, and bonuses are stated as $60,000–$80,000+, with a $2,500 ramp-up incentive and supplemental weekly support during the first seven months. The agent conducts insurance reviews, identifies risks and coverage gaps, recommends solutions, and quotes, binds, and issues policies consistent with underwriting guidelines and regulatory requirements. The role also includes retaining clients, meeting sales targets, prospecting at local events, and identifying cross-sell and referral opportunities into Travel and Financial Services. ACG provides training and support, including assistance with licensing where applicable. The schedule is Monday through Friday, 8:30 a.m. to 5:30 p.m. The position is performed in a temperature-controlled AAA branch; varied hours, possible weekends, and some local event travel may be required. Benefits include health coverage, retirement savings, paid time off and holidays, paid leave programs, education and certification support, and other stated perks.

Requirements

  • Active state Property & Casualty Insurance Sales license.
  • Active state Life and Health Insurance Sales license, or ability to obtain it within 60 days of hire.
  • Ability to qualify for, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group membership products.
  • Ability to obtain Health and Accident licenses and appointments where applicable, within the timeframe established by the business unit.
  • High school diploma or equivalent.
  • At least 1 year of customer-facing experience in a fast-paced, computer-automated business environment, such as financial or banking services.
  • Demonstrated ability to develop, manage, and close sales opportunities, including lead tracking, follow-up, pipeline management, and accountability for performance goals.
  • Ability to use consultative selling, product knowledge, listening, and customer discovery to assess needs, identify coverage gaps, and recommend tailored solutions.
  • Ability to generate opportunities through referrals, outbound activity, networking, and other business-development efforts.
  • Excellent verbal and written communication skills, a customer-first mindset, and confidence guiding sales conversations.
  • Proficiency with CRM platforms and Microsoft Office applications.
  • Ability to work varied hours, including possible weekends, and travel to local events when required.
  • Regular and reliable attendance.
  • Consent to a background check and drug screen if offered employment.

Nice To Haves

  • Insurance experience is helpful but not required.

Responsibilities

  • Sell and provide ongoing service for ACG-branded and brokered insurance products, memberships, and financial products.
  • Uncover customer needs, generate new business, retain existing clients, grow the insurance portfolio, overcome objections, negotiate, close sales, and meet or exceed individual sales targets and incentive expectations.
  • Conduct comprehensive insurance reviews to assess risk, identify coverage gaps, and recommend appropriate solutions.
  • Quote, bind, and issue policies in accordance with underwriting guidelines and regulatory requirements.
  • Build and maintain rapport with members and clients, respond to inquiries professionally and promptly, and support customer satisfaction, loyalty, and trust.
  • Prospect through local branch and community events, expand referral networks, and develop new business opportunities.
  • Identify cross-sell and referral opportunities into Travel and Financial Services.
  • Use lead tracking, follow-up, pipeline management, CRM platforms, and Microsoft Office applications to support sales execution.
  • Qualify for, obtain, and maintain applicable state licenses and appointments required to sell or service products.

Benefits

  • Medical plans with multiple coverage options, including HSA eligibility.
  • Prescription drug coverage.
  • Dental and vision benefits.
  • Employee Assistance Program.
  • Company-paid basic life insurance and optional supplemental life insurance and dependent coverage.
  • Short-term and long-term disability coverage.
  • Optional critical illness, accident, and pet insurance.
  • 401(k) plan with company matching and additional company contributions, subject to the stated eligibility and vesting terms.
  • Health Savings Account and Flexible Spending Account options.
  • Paid time off, including up to 12 days annually for full-time new employees, subject to accrual and eligibility terms.
  • 10 company-paid holidays annually for eligible full-time employees, plus one mental health day, two floating holidays, and one volunteer day.
  • Paid parental, bereavement, jury duty, and military leave.
  • Tuition assistance up to $5,250 annually, with 80% covered by ACG.
  • 100% reimbursement for eligible professional certification programs.
  • Career development and advancement opportunities.
  • Complimentary AAA membership with roadside assistance and travel discounts.
  • Adoption assistance program.
  • $2,500 ramp-up support, processed at 30 and 60 days of employment.
  • Supplemental weekly ramp-up pay during the first seven months.
  • Elevated commission structure during the first 15 months.
  • New Hire On-Pace Bonus tied to milestones.
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