Insurance Sales Agent - Iowa City, IA

Auto Club Group•Iowa City, IA

2d•Onsite

About The Position

The Insurance Sales Agent is a relationship-driven sales role in a fast-paced, high-traffic AAA branch. The agent sells and services ACG-branded and brokered insurance products, memberships, and financial products, building a client base through outreach, prospecting, referrals, community engagement, and ongoing customer relationships. The role combines hourly base pay with commissions, bonuses, and ramp-up support while the agent develops a pipeline and book of business. Agents assess customer needs and risks, identify coverage gaps, recommend suitable solutions, and quote, bind, and issue policies in accordance with underwriting guidelines and regulatory requirements. They are expected to retain existing clients, grow the insurance portfolio, meet or exceed sales targets, and support customer satisfaction and trust in the AAA brand. The position is full-time and on-site at an AAA branch, generally scheduled Monday through Friday, 8:30 a.m. to 5:30 p.m.; varied hours and possible weekends may be required, as may local event travel.

Requirements

Active state Property & Casualty Insurance Sales license.
Active state Life and Health Insurance Sales license, or ability to obtain it within 60 days of hire.
Qualify for, obtain, and maintain applicable state licenses and appointments required to sell or service Auto Club Group membership products.
Obtain Health and Accident licenses and appointments where applicable, as deemed necessary and within the timeframe established by the Business Unit.
High school diploma or equivalent.
At least 1 year of customer-facing experience in a fast-paced, computer-automated business environment, such as financial services or banking.
Ability to develop, manage, and close sales opportunities, including lead tracking, follow-up, pipeline management, and accountability for performance goals.
Ability to use consultative selling, product knowledge, listening skills, and customer discovery to assess needs, identify coverage gaps, and recommend tailored solutions.
Ability to generate opportunities through referrals, outbound activity, networking, and other business-development efforts.
Excellent verbal and written communication skills, a strong customer-first mindset, and confidence guiding sales conversations.
Proficiency with CRM platforms and Microsoft Office applications.
Ability to work varied hours, including possible weekends, and travel to local events as needed.
Regular and reliable attendance.

Nice To Haves

Insurance experience is helpful but not required.

Responsibilities

Sell and provide ongoing service for ACG-branded and brokered insurance products, memberships, and financial products.
Uncover customer needs, generate new business, retain clients, grow the insurance portfolio, overcome objections, negotiate, close sales, and meet or exceed individual sales targets and incentive expectations.
Conduct comprehensive insurance reviews to assess risk, identify coverage gaps, and recommend appropriate solutions.
Quote, bind, and issue policies in accordance with underwriting guidelines and regulatory requirements.
Build and maintain strong relationships with members and clients, responding to inquiries professionally and urgently.
Support customer satisfaction, loyalty, and trust in the AAA brand.
Participate in local branch and community events to prospect, expand referral networks, and develop new business.
Identify cross-sell and referral opportunities into Travel and Financial Services.
Track leads, follow up consistently, and manage the sales pipeline.

Benefits

Medical plans with multiple coverage options, including HSA eligibility.
Prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program with confidential support services.
Company-paid basic life insurance and optional supplemental life insurance and dependent coverage.
Short-term and long-term disability coverage.
Optional critical illness, accident, and pet insurance.
401(k) plan, including a company match and an additional company contribution.
Health Savings Account and Flexible Spending Account options.
Accrual-based paid time off for eligible employees.
Company-paid holidays, mental health day, floating holidays, and volunteer day for eligible full-time employees.
Paid parental, bereavement, jury duty, and military leave programs.
Tuition assistance up to $5,250 annually, with 80% covered by ACG.
100% reimbursement for eligible professional certification programs.
Career development and advancement opportunities.
Complimentary AAA membership with roadside assistance and travel discounts.
Adoption assistance.
$2,500 new-agent ramp-up incentive, processed at 30 and 60 days of employment.
Supplemental pay for seven months: $200 per week during months 0–2, $150 per week during months 3–4, and $100 per week during months 5–6.
Elevated commission structure during the first 15 months.
New Hire On-Pace Bonus tied to milestones.