Insurance Receptionist/Administrative Assistant

FitzGerald Financial Group - Division of TowneBank Mortgage•Norfolk, VA

12d•$38,000 - $45,000•Onsite

About The Position

Towne Insurance is hiring a receptionist and administrative assistant for our downtown Norfolk headquarters. The receptionist/administrative assistant welcomes all visiting clients and guests, answers the switchboard and forwards incoming calls to the correct person, distributes incoming faxes, distributes other correspondence received electronically and pull policies, etc. from company websites and distribute to correct person.

Requirements

Excellent customer service skills.
Strong telephone skills.
Attention to detail.
Experienced with Outlook, Word, and Excel.
Work well under pressure.
Ability to multi-task.
Dependability and Punctuality.

Nice To Haves

Prior experience with an insurance agency.
Prior experience with multi-line switchboard.

Responsibilities

Greet all clients and guests. Refer them to the correct person.
Answer incoming calls and forward them to correct person.
Distribute all incoming faxes and other electronic documents.
Pull policies from company websites and distribute to the correct person.
Help open mail.
Optical Processor (scanning).
Keep receptionist area neat.
Keep conference rooms neat.
Receive all deliveries.
Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
Other duties as assigned.