Insurance Payment Poster

South Sound Behavioral Hospital • Lacey, WA

1d • Onsite

About The Position

South Sound Behavioral Hospital is seeking an experienced and detail-oriented Insurance Payment Poster to join their team. This pivotal role ensures the efficient posting, verification, and reconciliation of all payments and adjustments for behavioral health and chemical dependency claims. The position involves accurately posting payments and/or denials via ERA, EFT, and paper remits to accounts, balancing posted payments against original deposit amounts, and recording denials and zero payments. The role also includes pulling remits for deposits, posting daily, reviewing AR postings for accuracy, reconciling adjustments, and researching unapplied/unidentified cash postings. The candidate must understand AR balances for insurance collections and adjust account balances accordingly. This role is crucial for the financial health of the facility.

Requirements

• High School graduate or equivalent required.
• A minimum of one (1) years’ experience in a health care environment posting payments or related field, or any combination of education, training, or experience in a health care business office environment.
• General math skills/proficient in 10-key calculator.
• Experience with computer and business software programs (Excel) required.
• Excellent communication skills and a professional demeanor.
• Detail oriented and possessing strong time management skills.
• Able to manage multiple priorities in a fast-paced environment.

Nice To Haves

• Understanding of balances in AR system for collection of insurance amounts and adjusting account balance appropriately in system.

Responsibilities

• Accurately post payments and/or denials via ERA, EFT, and paper remits appropriately to accounts.
• Balance payments posted back to the original deposit amounts.
• Record denials and zero payments to accounts and report data to collectors and CFO.
• Pull remits for deposits and post daily.
• Review AR postings to ensure payments are applied correctly and appropriately.
• Reconcile adjustments related to account to ensure accuracy.
• Research and resolve unapplied/unidentified cash postings.
• Identify payor issues proactively in relation to zero payment, payment variance, billing, and denials with a high degree of accuracy and report to Management.
• Maintain and balance cash log daily to treasury.
• Post all checks, EFT, ERAs, and credit cards to accounts accurately and timely.
• Ensure payments, allowances, adjustments, denials and rejections are posted correctly.
• Research and clear unapplied payments.
• Monitor and update logs for deposits, balances, batch tracking and daily close.
• Identify allowances, deductibles and co-insurance and ensure accurate posting.
• Read and understand an EOB Code and post all receivables from insurance companies, and third-party payors on patient accounts.
• Adhere to Confidentiality and HIPAA Privacy and Security Policies and Procedures.

Benefits

• 401(k) + matching
• 100% company-paid life insurance coverage up to 2x your annual salary
• Health insurance
• Vision insurance
• Dental insurance
• 100% company-paid long term disability insurance
• Paid time off
• Paid holidays
• Cafeteria on site
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees