Insurance Operations Associate - AgriBusiness®

Great American Insurance Group•Cincinnati, OH

9d•Hybrid

About The Position

The AgriBusiness Division is looking for an Insurance Operations Associate to join our team. This individual will work from our office in Cincinnati, OH. Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on‑site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs.

Requirements

High School Diploma or equivalent.
Generally, 0 to 2 years of related experience.
Experience with data entry and supply functions.

Nice To Haves

Previous experience in an office setting preferred.

Responsibilities

Performs a variety of routine to moderately complex policy administration tasks in support of the business within established production and quality guidelines.
Reviews instructions from agent, underwriter, insured, broker, etc. to understand/determine what is needed to provide quotes, issuances, renewals, endorsements, etc.
Computes premiums on quotes, issuances, renewals, audits, endorsements and/or cancellations/reinstatements based on proper rate selection, rules and company procedures.
Enters rate, premium and/or policy information into appropriate systems for policy updates/issuance.
Maintains file accuracy and completeness.
Orders, prepares and/or updates reports (i.e., motor vehicle reports, loss reports, financial reports, loss run requests, etc.) and/or legal notices (i.e., Notice of Cancellation, non-renewal notice, motor vehicle/motor carrier filings, etc.).
Sets up and clears submissions.
Researches and resolves and/or corrects errors and/or issues.
Prepares, assembles and/or issues policy/endorsements and associated documentation.
Researches and reconciles premium/billing accounting discrepancies.
Responds to premium/billing questions.
Utilizes computerized systems for research, tracking, information gathering and/or troubleshooting (i.e., Excel/Word programs, legacy systems, internal systems, third party vendor delivered systems, etc.).
Shares and/or conveys routine information via telephone, e-mail, fax, regular mail or in person to underwriters, agents, brokers, reinsurers and/or insureds maintaining a professional demeanor in all situations.
May act as a liaison with other departments and facilitate interdepartmental communication.
May perform other tasks including support, photocopying, imaging, mail, data entry, and/or supply functions.
Demonstrates working knowledge of policies and procedures, as well as the business (including products, coverages, etc.) and organization.
Complies with company and regulatory guidelines.
Performs other duties as assigned.