Insurance Data Entry Clerk
About The Position
The Insurance Center Data Entry Clerk provides customer service to lenders, borrowers and to the insurance agent(s), along with data input of insurance information into software program(s). In this position, adherence to standard operating procedures for data handling, routine reconciliation of records and logging of corrections is crucial. Good communication is required to liaise with colleagues to resolve missing or unclear information and to support continuous improvement of data processes. This role is hybrid from the Huntsville, TX office location. This position will support the CPIA Program: The February 2026 acquisition of CPIA expands Novacore’s capabilities within the financial institution and lending ecosystem, adding a long-established platform with deep expertise in collateral protection, compliance services and technology-enabled insurance administration. CPIA will become part of Novacore’s growing portfolio of specialty solutions, supporting continued expansion across lender-focused insurance and services offerings nationwide. CP Insurance Associates (CPIA) a Texas-based insurance services agency specializing in lender-placed insurance, investor property and buy here pay here programs, as well as insurance for financial institutions.
Requirements
- High school diploma or equivalent.
- Prior customer service experience.
- Proficient computer skills in Microsoft Office Suite.
- Good communication skills, both written and verbal.
- Ability to solve problems, while taking the initiative to escalate if/as needed.
- Strong attention to detail and time management.
- Ability and interest in working in a fast-paced environment, while being able to adapt to a flexible/changing culture.
Nice To Haves
- Additional education may be considered in lieu of experience.
- Two years’ clerical experience in a related field (preferred).
Responsibilities
- Perform basic clerical functions to include data and document processing.
- Provide customer service related to loans and insurance policies over the phone (inbound and outbound calls) or by email.
- Research and track information.
- Utilization of word processing.
- File entry, data input and general operation of office equipment.
- Meet goals and daily/weekly productivity expectations.
- Perform other duties as necessary.
Benefits
- A collaborative, results-driven environment
- Competitive compensation and comprehensive benefits
- Year-round social and community events
- Ongoing mentorship and professional development
- Endless opportunities for upward mobility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
