Insurance & Contracts Specialist

Central City Concern • Portland, OR

5d • $28 - $36 • Onsite

About The Position

Central City Concern (CCC), a Portland-area nonprofit providing housing, healthcare, recovery, and employment services to people affected by homelessness, is hiring an Insurance and Contracts Specialist. The role supports CCC’s ability to serve the community by helping administer its insurance program, manage contracts, maintain real estate agreements, and identify contractual risk. The specialist works with colleagues across departments, vendors, and funders in a collaborative environment.

Insurance responsibilities include supporting insurance valuations and claims administration; tracking certificates of insurance, claims, payments, and recoveries; reviewing insurance and indemnification provisions; and assisting with applications, registrations, renewals, releases, and legal discovery requests. Contracts and real estate work includes drafting and reviewing routine, low-risk agreements from approved templates, coordinating approval and execution, onboarding vendors, maintaining lease and contract records, and tracking contract deadlines and renewals. Non-standard terms are escalated as appropriate.

The position requires strong organization, analytical ability, accuracy, confidentiality, communication, and time management. The specialist must be comfortable working independently and collaboratively amid changing priorities, maintaining accurate records, learning new software, and interacting respectfully with people from diverse backgrounds. The role also supports compliance with company policies, contractual requirements, and regulations including HIPAA and 42 CFR Part 2.

Schedule: Monday–Friday, 8:00 a.m.–5:30 p.m. Location: 121 NW Everett St., Portland, OR 97209. Compensation: $27.58–$35.85 per hour, with final compensation determined by relevant experience, education, credentials or licensure, and internal equity.

Requirements

• High school education or GED.
• At least two years of relevant experience in a transactional, contracts-based, or insurance administration practice.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Demonstrated proficiency sending and responding to emails in a timely manner.
• Ability to bend, stoop, kneel, squat, twist, reach, pull, and lift heavy objects.
• Ability to interact effectively and respectfully with coworkers and clients from diverse ethnic, religious, political, cultural, lifestyle, and sexual-orientation backgrounds.
• Must pass a pre-employment drug test, TB test, and background check.
• Must adhere to agency non-discrimination and other policies, including the drug-free workplace policy.
• If using a vehicle for agency use, must hold a current driver’s license, have access to a vehicle, qualify as an Acceptable Driver under CCC’s Fleet Safety policy, complete initial driver training within 60 days of approval and ongoing recertification training, and maintain at least $100,000/$300,000 personal auto liability coverage.
• Ability to draft contracts, amendments, and other legal documents accurately and review third-party documents.
• Knowledge of basic contracting principles and ability to explain them to employees.
• Strong analytical skills, especially identifying risk in proposed contracts.
• Professional oral and written communication skills and ability to work with staff at all levels and external partners.
• Strong organization, problem-solving, and time-management skills; ability to prioritize, multitask, and meet deadlines.
• Ability to work independently and as part of a team, take direction, and demonstrate flexibility and integrity.
• Ability to learn and use technology and new software, particularly contract databases and workflow tools.
• Ability to work effectively amid frequent changes, ambiguity, and shifting priorities.
• Ability to maintain accurate records and necessary paperwork.

Nice To Haves

• In-house legal experience.
• Knowledge of and experience using Trauma Informed Care.

Responsibilities

• Assist with Schedule of Values and Business Interruption valuation updates.
• Support claims administration by monitoring payments and recoveries, maintaining loss trackers and claim files, and reconciling Statements of Loss.
• Help track and resolve auto claims and self-insured losses.
• Collect and review Certificates of Insurance, follow up on expired or missing documentation, and help maintain the COI tracking system.
• Review insurance and indemnification provisions in contracts and escalate exceptions.
• Support property tax exemption and RAMP applications, entity registrations, and license and permit renewals.
• Prepare and process Releases of Claims and related check requests.
• Assist with the annual FTCA deeming application and legal discovery requests, including claim file organization.
• Provide customer service to internal and external customers, manage deadlines, work autonomously according to department priorities, and maintain strict confidentiality.
• Draft, review, and approve routine, low-risk agreements using pre-approved CCC templates, including procurement, service, BAA, lease, and property management agreements.
• Coordinate contract review, approval, and execution under delegated signature authority, escalating non-standard terms.
• Coordinate vendor onboarding and collect required documentation, including W-9s, business registrations, COIs, and Code of Conduct acknowledgments.
• Communicate with vendors and funders about contract processing and verify requirements before execution.
• Work with the Compliance Department to track contracts of External Clinical Supervisors.
• Prepare lease agreements and amendments from approved templates and maintain accurate real estate transaction and lease files.
• Track contract expiration, renewal, amendment, and termination dates and coordinate follow-up.
• Maintain contract records in the contract database and ensure data integrity.
• Maintain contract templates, procedures, and training materials and help improve contract management systems.
• Ensure adherence to company policies, contractual requirements, and regulatory standards, including HIPAA and 42 CFR Part 2.
• Recommend improvements to contract templates, processes, and policies.
• Attend mandatory CCC trainings, assist with department initiatives, and perform other duties as assigned.

Benefits

• Extensive total rewards package and competitive compensation.
• Medical, dental, and vision insurance.
• Student loan repayment options.
• Retirement savings plan with employer matching: 4.25% in the first year, 6% in the second year, and 8% in the third year.
• Paid time off beginning at four weeks per year at hire, with accrual increasing with longevity.
• Up to 11 recognized holidays, depending on schedule, and two personal holidays.
• Employer-paid life, short-term disability, and long-term disability insurance.
• Sabbatical program with extended time off at years 7, 14, and 21.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED