Insurance & Contracts Specialist

Central City Concern • Portland, OR

4d • Onsite

About The Position

The Insurance and Contracts Specialist supports Central City Concern’s insurance, contracts, and real estate administration so the organization can operate responsibly and sustainably. The role works with colleagues across departments, vendors, and funders, handling insurance documentation and claims, routine agreements, vendor onboarding, leases, renewals, and risk review. The position requires discretion with confidential information, strong organization and analytical skills, and the ability to manage deadlines and shifting priorities in a busy environment.

Insurance duties include supporting insurance valuations and claims administration, tracking certificates of insurance, reviewing insurance and indemnification provisions, assisting with applications and registrations, and organizing claim files and legal discovery requests. Contracts and real estate duties include drafting and reviewing routine low-risk agreements from approved templates, coordinating review and execution, onboarding vendors, preparing leases and amendments, maintaining contract records, and tracking contract milestones. The specialist also helps maintain templates and procedures, recommends process improvements, and supports compliance with applicable policies and regulatory standards, including HIPAA and 42 CFR Part 2.

The role is based at 121 NW Everett St. in Portland, Oregon. The schedule is Monday through Friday, 8:00 a.m. to 5:30 p.m. Compensation is $27.58–$35.85 per hour, with final compensation determined by relevant experience, education, credentials or licensure, and internal equity.

Requirements

• High school education or GED.
• At least two years of relevant experience in a transactional, contracts-based, or insurance administration practice.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Demonstrated ability to send and respond to emails in a timely manner.
• Exceptional computer skills and ability to learn and use technology, including contract databases and workflow tools.
• Ability to draft contracts, amendments, and other legal documents accurately and review third-party documents.
• Knowledge of basic contracting principles and ability to explain them to employees.
• Strong analytical skills, particularly in identifying risk in proposed contracts.
• Professional oral and written communication skills and ability to work with staff at all levels and external partners.
• Strong organizational, problem-solving, and time-management skills; ability to prioritize, multitask, meet deadlines, and maintain accurate records.
• Ability to work independently and as part of a team, take direction, and demonstrate flexibility and integrity.
• Ability to work effectively amid frequent changes and ambiguity in a busy environment.
• Ability to maintain strict confidentiality of sensitive business, vendor, and organizational information.
• Ability to bend, stoop, kneel, squat, twist, reach, pull, and lift heavy objects.
• Must pass pre-employment drug testing, TB testing, and a background check.
• Must adhere to agency nondiscrimination and other policies, and interact respectfully, with dignity and empathy, with people from diverse backgrounds and lifestyles.
• If using a vehicle for agency use: possess a current driver’s license, have access to a vehicle, qualify as an Acceptable Driver under CCC’s Fleet Safety policy, complete initial driver training within 60 days of approval and continued recertification training, and maintain at least $100,000/$300,000 personal auto liability coverage.
• Must adhere to CCC’s drug-free workplace policy and applicable Drug-Free Workplace Act requirements.

Nice To Haves

• In-house legal experience is preferred.
• Knowledge of and experience using Trauma Informed Care is preferred.

Responsibilities

• Assist with Schedule of Values and Business Interruption valuation updates.
• Support claims administration by monitoring payments and recoveries, maintaining loss trackers and claim files, and reconciling Statements of Loss.
• Help track and resolve auto claims and self-insured losses.
• Collect and review Certificates of Insurance, follow up on expired or missing documentation, and help maintain the COI tracking system.
• Review insurance and indemnification provisions in contracts and escalate exceptions.
• Support property tax exemption and RAMP applications, entity registrations, and license and permit renewals.
• Prepare and process Releases of Claims and related check requests.
• Assist with the annual FTCA deeming application and legal discovery requests, including claim file organization.
• Provide customer service to internal and external customers; manage deadlines, work autonomously according to department priorities, and maintain confidentiality.
• Draft, review, and approve routine low-risk agreements using approved CCC templates, including procurement, service, BAA, lease, and property management agreements.
• Coordinate contract review, approval, and execution according to delegated signature authority, escalating non-standard terms.
• Coordinate vendor onboarding and collect required documentation, including W-9s, business registrations, Certificates of Insurance, and Code of Conduct acknowledgments.
• Communicate with vendors and funders about contract processing and verify requirements are met before execution.
• Work with the Compliance Department to track contracts of External Clinical Supervisors.
• Prepare lease agreements and amendments from approved templates and maintain accurate real estate transaction and lease files.
• Track contract expiration, renewal, amendment, and termination dates and coordinate follow-up.
• Maintain contract records in the contract database and ensure data integrity.
• Maintain contract templates, procedures, and training materials, and help improve contract management systems.
• Ensure adherence to company policies, contractual requirements, and regulatory standards, including HIPAA and 42 CFR Part 2.
• Recommend improvements to contract templates, processes, and policies.
• Attend mandatory CCC trainings, assist with department initiatives, and perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Student loan repayment options.
• Retirement savings plan with employer matching contributions of 4.25% in the first year, 6% in the second year, and 8% in the third year.
• Paid time off beginning at four weeks per year at hire, with accrual increasing with longevity.
• Up to 11 recognized holidays, depending on schedule, and two personal holidays.
• Employer-paid life, short-term disability, and long-term disability insurance.
• Sabbatical program offering extended time off at years 7, 14, and 21.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED