Insurance Compliance Administrator - Crop

QBE Insurance Group • Council Bluffs, IA

1d • Hybrid

About The Position

This position will assist in the delivery of a compliance quality control function by performing compliance reviews and identifying and mitigating potential risks. The role involves reviewing, analyzing, and making recommendations regarding basic RMA (Risk Management Agency) required compliance reviews, documenting findings, and assessing the necessity for additional reviews. The administrator will also interpret RMA audit requests, investigate data transmission errors, communicate new compliance reviews to customers, and ensure proper documentation retention. Collaboration with internal and external departments, including Claims and Underwriting, is essential for delivering excellent customer service to agents and farmers. The role requires adherence to company policies, procedures, laws, rules, and regulations, and the identification and communication of potential misrepresentations, fraud, waste, abuse, and other compliance risks. Contributing to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value diversity, inclusion, and continuous improvement is also key.

Requirements

• High School Diploma/GED
• Communicate information in a clear, well-organized, and professional manner
• Use a logical approach to analyse issues; demonstrated analytical ability
• Follow established guidelines to focus on details and complete tasks attentively and thoroughly
• Utilize effective verbal and written communication
• Demonstrated interest in enhancing knowledge; seeks opportunities to learn and grow
• Escalate issues when necessary
• Exercise independent and ethically sound judgment
• General computer knowledge including Office (Word, Excel), Windows and EASYjuster
• Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship.

Nice To Haves

• 1+ years experience
• Experience with crop insurance including underwriting, adjusting and/or compliance experience
• Associates/Bachelor’s degree in agriculture
• Working knowledge of Federal Crop Insurance Program and documents; knowledge of general crop insurance policies and procedures
• Understanding of general compliance and quality control functions and principles

Responsibilities

• Use established guidelines to review, analyze and make recommendations regarding basic RMA (Risk Management Agency) required compliance reviews and make necessary corrections to insured’s Schedule of Insurance, acres, yield, etc.
• Document appropriate compliance review findings for submission to RMA (Risk Management Agency)
• Assess necessity for additional compliance reviews based on interpretation of estimated loss/reserves and RMA data
• Interpret RMA audit requests to obtain appropriate insured documentation for submission to RMA by defined completion date
• Assist with investigating and resolving system data transmission errors
• Communicate notification of new compliance reviews to customer
• Ensure retention of compliance review documentation
• Collaborate internally and externally, including with Claims, Underwriting and other departments to deliver excellent customer service to our agents and farmers
• Comply with company policies and procedures, laws, rules and regulations through execution of compliance quality reviews
• Identify and communicate potential misrepresentations, fraud, waste, abuse and other compliance risks
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

Benefits

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees