Business Office Insurance Clerk

FRANKLIN GENERAL HOSPITALHampton, IA
Onsite

About The Position

Franklin General Hospital Business Office has a rare opportunity available! We are seeking a detail-oriented Insurance Clerk to join our team. This full-time position offers the opportunity to work in a friendly, upbeat office environment while enjoying a schedule that keeps your evenings, weekends, and holidays free. The Insurance Clerk is responsible for pursuing the billing and investigation of insurance claims, assisting with insurance-related processes, and supporting the overall success of the Business Office. This role is ideal for an individual who enjoys problem-solving, working with computers, working independently and also collaboratively with the Business Office team and providing professional customer service.

Requirements

  • Strong computer skills required
  • Excellent attention to detail and accuracy
  • Professional telephone and communication skills
  • Ability to work independently and as part of a team
  • Strong organizational and problem-solving abilities
  • Positive attitude and willingness to learn

Nice To Haves

  • Healthcare or insurance billing experience preferred

Responsibilities

  • Pursue and follow up on unpaid insurance claims
  • Communicate with insurance companies regarding claim status and reimbursements
  • Review accounts for accuracy and identify billing issues
  • Maintain accurate records and documentation
  • Utilize computer systems and software to manage claim activity
  • Collecting insurance payments from patients
  • Provide professional telephone communication with insurance representatives and patients as needed
  • Assist with a variety of Business Office functions and special projects
  • Support team goals and departmental operations

Benefits

  • IPERS (Iowa Public Employer Retirement System)
  • Health, Dental, and Vision Insurance
  • Free Term Life Insurance & Free Long-Term Disability
  • Generous Paid Time Off (sick, vacation, holiday)
  • FREE single membership to the Franklin Wellness Center
  • Competitive wages
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