Business Office Insurance Clerk

Franklin General Hospital•Hampton, IA

3d•Onsite

About The Position

Franklin General Hospital Business Office has a rare opportunity available! We are seeking a detail-oriented Insurance Clerk to join our team. This full-time position offers the opportunity to work in a friendly, upbeat office environment while enjoying a schedule that keeps your evenings, weekends, and holidays free. The Insurance Clerk is responsible for pursuing the billing and investigation of insurance claims, assisting with insurance-related processes, and supporting the overall success of the Business Office. This role is ideal for an individual who enjoys problem-solving, working with computers, working independently and also collaboratively with the Business Office team and providing professional customer service.

Requirements

Strong computer skills required
Excellent attention to detail and accuracy
Professional telephone and communication skills
Ability to work independently and as part of a team
Strong organizational and problem-solving abilities

Nice To Haves

Healthcare or insurance billing experience preferred
Positive attitude and willingness to learn

Responsibilities

Pursue and follow up on unpaid insurance claims
Communicate with insurance companies regarding claim status and reimbursements
Review accounts for accuracy and identify billing issues
Maintain accurate records and documentation
Utilize computer systems and software to manage claim activity
Collecting insurance payments from patients
Provide professional telephone communication with insurance representatives and patients as needed
Assist with a variety of Business Office functions and special projects
Support team goals and departmental operations