Insurance Claims Intern – Summer 2027

Farm Bureau Financial Services•West Des Moines, IA

About The Position

The Insurance Claims Intern will learn the claims process and gain a broad view of the business unit. The intern will assist with organizing and analyzing data, correspond with client members by phone, and may handle and settle claims of lesser complexity. Day-to-day functions may change based on storm-season claims, and the intern will take on other projects and duties as assigned. The role offers opportunities to contribute to the Farm Bureau customer service experience and participate in corporate activities that provide exposure to the industry, organization, and culture. The internship follows an 80/10/10 approach: 80% of time is spent on meaningful departmental work and project-based assignments, 10% on learning from and networking with employees in other areas, and 10% on shared internship experiences covering company culture, leadership, and business operations. The position provides summer experience in insurance claims and general corporate operations.

Requirements

Be a current college student majoring in a business-related field; juniors or seniors are preferred.
Be a quick learner and able to obtain a basic understanding of auto and property insurance policies.
Have effective communication skills, excellent customer service skills, and a team-focused approach.
Be available to work at least 35 hours per week during summer 2027; additional hours may be required, up to 38.75 hours per week.
Be currently authorized to work in the United States on a full-time, permanent basis; candidates needing immigration sponsorship now or in the future, including those with OPT status, are not considered.