Insurance Benefit Specialist

Highbar Physical TherapyProvidence, RI

About The Position

The Insurance Benefits Specialist is responsible for verifying insurance benefits, explaining coverage details, and assisting with benefits-related inquiries. The role also includes insuring compliance with insurance guidelines to support clean claim processing.

Requirements

  • High school diploma or GED
  • Basic understanding of health insurance benefits

Nice To Haves

  • Medical insurance and authorization knowledge

Responsibilities

  • Identify and solve complex insurance benefit issues.
  • Obtain detailed patient information to accurately submit to the proper insurance carriers.
  • Contact health care providers to obtain referrals or additional information as necessary.
  • Must maintain strong attention to detail to transpose data and information accurately.
  • Guide and assist Patient Care Coordinators through difficult accounts.
  • Provide information and assist patients when help is needed by researching benefit coverage.
  • Assist other departments as needed, including Billing and Front Office.

Benefits

  • Medical, Dental & Vision
  • 401(k)
  • Voluntary disability and life insurance options
  • Fitness & Wellness program
  • Paid holidays
  • Paid time off
  • Flexible work hours
  • Community volunteer opportunities
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