Insurance Benefit Coord Sr

Orange County Public Schools•Orlando, FL

21h•Onsite

About The Position

Under general supervision, the purpose of the position is to perform district-based duties associated with processing insurance benefit information and reporting. Employees in this classification function at an assistant level capacity and provide guidance, maintain records, and verify adherence to current processes. Performs related work as directed.

Requirements

High school diploma or GED
Five (5) years’ experience in employee benefits or any equivalent combination of related education, training and experience which provides the required knowledge, skills and abilities to perform the essential job functions.

Responsibilities

Responds to internal and external customers in a timely, accurate, courteous and empathetic manner representing OCPS in a positive light.
Provides customer service and education to new & existing employees to assist them in selecting an appropriate insurance program.
Generates and transmits various reports to ensure accuracy and timeliness.
Assists in overseeing the process of running weekly payroll edits to determine if any errors have occurred in all payroll insurance deductions including summer adjustments and refunds.
Assists in overseeing the process of preparing leave of absence billing including FMLA and disability waivers.
Assist in the compilation and the review of data related to eligibility and/or premium payments.
Assist in analyzing critical eligibility and insurance premium reports to identify discrepancies and make the necessary corrections.
Performs manual program calculations of insurance premiums, summer adjustment premiums and refunds.
Enters the specific wage type into the system.
Provides support, training and guidance to district personnel regarding the Employee Self Service process as it is related to enrollment and making changes to their insurance plans.
Performs testing of technical functions of the internal system to verify the processes are working correctly and, if necessary, document errors.
Operates a computer to enter, retrieve, review, or modify data; utilizes word processing, database, and software programs.
Operates a variety of machinery, equipment, and tools associated with department activities, which may include a typewriter, adding machine, or fax.
Responsible for keeping up to date on current technology used by OCPS that is job appropriate.
With the support of the district, attends training to ensure skill level in various technologies is at the level required to perform in current position.
Keeps the immediate supervisor and Insurance Benefits Systems Specialist informed of critical issues and incidents.
Performs testing, analysis, and documentation for insurance benefits system upgrades and process improvements.
Create reports/spreadsheets regarding various insurance plans at the request of the Administrator, Insurance Benefits Operations & Systems.
Assist in the preparation of the work location payroll, verifying information on timesheets and entry of absences in the portal.
Responsible for timely and accurate information maintained as part of the job responsibilities.