Insurance Benefit Coord II

Orange County Public Schools • Orlando, FL

1d • Onsite

About The Position

Under general supervision, the purpose of the position is to perform district-based duties associated with processing insurance benefit questions and inquiries. Employees serve as district contact for all insurance matters. Performs related work as directed.

Requirements

• High school diploma or GED
• Five (5) years’ experience in employee benefits
• Ability to review, classify, categorize, prioritize, and/or analyze data and/or information.
• Ability to apply principles of persuasion and/or influence.
• Ability to start, stop, operate and monitor the functioning of equipment, machinery, tools, and/or materials used in performing essential functions.
• Ability to utilize a wide variety of reference and descriptive data and information.
• Ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; may require ability to utilize principles of fractions and/or interpret graphs.
• Ability to carry out instructions furnished in written, oral, or diagrammatic form.
• Ability to exercise the judgment, decisiveness and creativity required in situations involving evaluation of information against measurable or verifiable criteria.
• Ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds).
• Tasks may involve extended periods of time at a keyboard or work station.
• Visual perception and discrimination.
• Oral communications ability.

Nice To Haves

• Any equivalent combination of related education, training and experience which provides the required knowledge, skills and abilities to perform the essential job functions.

Responsibilities

• Responds to internal and external customers in a timely, accurate, courteous and empathetic manner representing OCPS in a positive light.
• Provides customer service to new & existing employees to assist them in selecting an appropriate insurance plan.
• Serves as the technical expert in training and assisting co-workers with questions.
• Prepares and processes life insurance claims.
• Assists in overseeing the process of running weekly payroll edits to determine if any errors have occurred in all payroll insurance deductions including summer adjustments and refunds.
• Responsible for preparing leave of absence billing including FMLA and disability waivers.
• Determines the appropriate premiums to be billed.
• Researches and calculates missing insurance deductions.
• Coordinates and monitors payment until premiums are paid in full.
• Performs manual program calculations of insurance premiums, summer adjustment premiums and refunds.
• Enters the specific wage type into the system.
• Meets and assists employees with more complex insurance questions.
• Provides support, training and guidance to district personnel regarding the Employee Self Service process as it related to enrollment and making changes to their insurance plans.
• Performs testing of technical functions of the internal system to verify the processes are working correctly and if necessary document errors.
• Operates a computer to enter, retrieve, review, or modify data; utilizes word processing, database, and software programs.
• Operates a variety of machinery, equipment, and tools associated with department activities, which may include a typewriter, adding machine, or fax.
• Responsible for keeping up to date on current technology, as job appropriate, being used by OCPS.
• With the support of the district, attends training to ensure skill level in various technologies is at the level required to perform in current position.
• Responsible for timely and accurate information they maintain as part of their job responsibilities.
• Performs related duties as directed.

Benefits

• Reasonable accommodations to qualified individuals with disabilities to allow them to perform the essential functions of the job when such individuals request an accommodation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED