Insurance Associate

Cantor Fitzgerald•Lower Gwynedd, PA

9d•Hybrid

About The Position

Performs various tasks within the insurance team including the monitoring of insurance claims within our portfolio of loans to assure compliance with loan document and/or lender requirements; as well as meeting investor and borrower servicing expectations. This position will be within the Lower Gwynedd, PA office on a hybrid work schedule.

Requirements

Analytical skills; ability to interpret, resolve, and understand implications of complex issues
Accuracy – ensures that data input is correct and input appropriately
Ability to work independently, make decisions as appropriate, and advise on appropriate course of action
Flexibility - ability to multitask and to shift priorities
Demonstrated ability to organize & prioritize projects; complete multiple tasks on schedule
Advanced computer skills, including MS Excel and Word.
Ability to identify, implement and promote process improvements in day to day duties
Customer Service Skills – ability to manage and respond to customer requests
Strong team, leadership, negotiation and interpersonal skills
Strong communication skills – written and spoken

Responsibilities

Manage a portfolio of approximately 80-100 property insurance claims from beginning to completion.
Receive and handle incoming claim funds for deposit
Review of Loan Agreements, third-party reports, and other various loan documents.
Review all claim documents such as Statement of Loss, repair contracts, Adjuster Reports, fire reports, etc..
Develop and maintain strong relationships by working with borrowers, adjusters, insurance agents, Master Servicers, Lenders/Investors and other interested parties.
Utilize and work with vendors as needed.
Disburse borrower draw requests by thorough review of invoices and lien waivers in accordance with lender guidelines
Assist with the Newmark Disaster Recovery Reporting Process
Assist with special projects and additional duties as assigned by management.
Initiates and participates in projects, system enhancement design and testing; documents procedures