Associate, Insurance Operations

SitusAMC•Overland Park, KS

About The Position

SitusAMC is looking for passionate individuals to join their team and transform client businesses and their own careers. This role involves completing complex assignments for the servicing of commercial real estate loans, producing professional deliverables with limited management support, and mentoring junior staff. The company values individuals who can be themselves, advocate for others, stay nimble, dream big, own every outcome, and think globally while acting locally.

Requirements

Experienced professional with 5+ years of industry and/or relevant experience, typically with 1+ years in an Associate level role or external equivalent.
Associates degree in accounting, finance, real estate, business, or equivalent level of education and experience.
Practiced in learning new tasks and achieving goals while demonstrating profession behaviors.
Demonstrate the ability to identify a potential problem or issue and take appropriate proactive action.
Experience with excel, able to utilize multiple formulas and macros.
Excellent written, verbal and electronic communication skills.
Ability to work in a team environment, yet, express independent thought, with a consistent quality work product being produced.
Ability to manage multiple priorities and meet multiple deadlines with minimum supervision.

Nice To Haves

Some leadership experience with small groups or peers is preferable.

Responsibilities

Approve system generated reporting, queries and related client deliverables for compliance, adherence, accuracy as determined by supporting information.
Manage communication (both oral and written) with various internal and external clients, insurance agents/brokers regarding various questions (both routine and exceptions) related to the proper servicing of the client’s CRE loans.
Independently proof transactions (both cash and non-cash) for premium processing in adherence with loan terms, servicing agreements and established servicing standards.
Ensure adherence to internal policies, quality standards, and management direction while meeting contractual deliverables to clients and other external parties.
Generate (or oversee and supervise the generation of) source data (including the posting of transactions) within the servicing system assuring an accurate, current representation of the borrower’s outstanding obligations to the lender are reflected within the servicing system.
Summarize research, as needed, to comprehensively respond to inquiries from borrowers, lenders, audit, rating agency and other authorized stakeholders.
Design and build spreadsheet templates and/or financial models, including the coding of interrelated excel formulas, data tables and macros, to analyze the insurance exceptions, coverages and/or premiums.
Ensure compliance against servicing standards, internal policies, and abstracted key dates, terms/requirements from various loan and servicing documents, while identifying and addressing those provisions that warrant exception processing.
Demonstrate teamwork by maintaining a professional attitude, proactively assisting coworkers, as well as with special projects, and working overtime, when necessary, to meet client deadlines.
Recommend process rationalization and efficiency initiatives affiliated with job responsibilities.
Assist in compiling various internal reports and assist the asset managers and the portfolio management team with reporting to the client.
Candidate will be assigned responsibilities with a specialized team within servicing focusing on (but not limited to) insurance administration.
Such other activities as may be assigned by your manager.