Insurance Agent

Aston Carter•Omaha, NE

4d•$25 - $28•Hybrid

About The Position

This role focuses on servicing commercial auto and property insurance policyholders in a growing agency environment, with no sales or commission requirements. You will support existing customers through phone and email, handle a mix of licensed and non-licensed insurance activities, and help ensure policies remain accurate, compliant, and up to date. The position offers strong stability, extensive learning and development opportunities, and a clear pathway for long-term career growth in a structured insurance organization.

Requirements

Active Property & Casualty (P&C) insurance license, preferably with commercial lines experience, or willingness to obtain a P&C license with company support.
Approximately 2 years of work experience in the insurance industry is preferred, particularly in customer service, policy servicing, or related roles.
Experience as a customer service representative (CSR), ideally within an insurance or call center environment.
Strong customer service skills.
Strong verbal and written communication skills, with the ability to explain insurance concepts clearly to customers.
Demonstrated integrity, intelligence, and initiative in prior roles.
Stable work history, showing commitment and reliability in previous positions.

Responsibilities

Support existing customers through phone and email.
Handle a mix of licensed and non-licensed insurance activities.
Ensure policies remain accurate, compliant, and up to date.
Manage billing questions, missed payments, renewals, and onboarding of new policies with accuracy and attention to detail.
Handle a high volume of calls and emails while maintaining a professional and empathetic demeanor.
Work effectively in a hybrid environment, balancing in-office collaboration with focused work from a home office.
Perform inbound and outbound calls in a structured call center environment.