Insurance Agent - Sales

Independence Pet Group•Chicago, IL

6d•Remote

About The Position

Independence Pet Holdings is a corporate holding company established in 2021 that manages pet health brands and services across North America. The company develops solutions intended to simplify pet parenting and improve pets’ well-being through insurance and related services. Doubtless Pet Insurance Partnerships – North America is seeking a Licensed Insurance Agent – Sales. Reporting to the Sales Supervisor, the agent educates prospective customers about pet insurance, identifies their needs, recommends suitable coverage, and helps them make informed decisions. This is a remote position in the United States. The role has an hourly pay rate of $20.10 and is eligible for commission and overtime; it is non-exempt.

Requirements

Must have and maintain a Property & Casualty License.
Two years of sales, call center, or relevant experience is preferred.

Nice To Haves

Consultative sales and closing skills.
Customer focus and relationship building.
Knowledge of regulatory compliance and insurance disclosures.
Communication and active listening.
Results-oriented and highly driven approach.
Teamwork and collaboration.
Accountability and professionalism.
Time management and organization.
Adaptability and continuous learning.
Problem solving and critical thinking.
Customer retention and satisfaction.
Attention to detail and documentation accuracy.

Responsibilities

Contribute to sales efforts and solution innovation by using consultative selling techniques to identify customer needs, communicate value, and convert prospects into policyholders.
Meet or exceed monthly, quarterly, and annual sales goals through inbound and outbound opportunities, effective closing, and strong conversion, productivity, quality, and customer satisfaction results.
Engage prospective customers, understand their needs, explain available pet insurance options, provide accurate information, and recommend appropriate coverage.
Participate in ongoing training, coaching, and professional development to strengthen sales effectiveness, product knowledge, and understanding of industry trends and best practices.
Maintain knowledge of applicable federal and state insurance regulations, licensing requirements, company policies, and compliance standards; communicate required disclosures accurately and consistently.
Manage and follow up on inbound leads and sales opportunities promptly to maximize conversions and meet individual and team goals.
Use discovery techniques to identify customer needs, present tailored insurance solutions, address objections professionally, and guide prospects through decisions.
Document customer interactions, sales activity, and policy information accurately and promptly in company systems while following recordkeeping, data privacy, and quality requirements.
Support a collaborative team environment by sharing best practices, assisting colleagues, participating in team initiatives, and contributing to department success.
Demonstrate work ethic, self-motivation, accountability, and a results-driven approach while maintaining productivity, professionalism, attendance, and customer satisfaction.
Deliver exceptional customer service by building trust and rapport and acting in the customer’s best interest while maintaining ethical sales practices and regulatory compliance.
Seek feedback, accept coaching, and apply learned skills and best practices to improve sales performance, customer outcomes, and effectiveness.
Perform other assigned duties that support team sales objectives and a high-performing sales organization.